As of April 01, 2025, the average annual salary for an HR Service Center Representative I in Philadelphia, PA is $53,128. According to Salary.com, salaries can range from a low of $43,733 to a high of $64,056, with most professionals earning between $48,210 and $58,848.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $58,848 | $4,904 | $1,132 | $28 |
| Average | $53,128 | $4,427 | $1,022 | $26 |
| 25th Percentile | $48,210 | $4,017 | $927 | $23 |
An entry-level HR Service Center Representative I with under 1 year experience makes about $52,761. With less than 2 years of experience, a mid-level HR Service Center Representative I makes around $53,298. After 2-4 years, the HR Service Center Representative I pay rises to about $54,579. Those senior HR Service Center Representative I with 5-8 years of experience earn roughly $54,835, and those HR Service Center Representative I having 8 years or more experience are expected to earn about $55,006 on average.
| Levels | Salary |
|---|---|
| Entry Level HR Service Center Representative I | $52,761 |
| Intermediate Level HR Service Center Representative I | $53,298 |
| Senior Level HR Service Center Representative I | $54,579 |
| Specialist Level HR Service Center Representative I | $54,835 |
| Expert Level HR Service Center Representative I | $55,006 |
| Entry Level | 4% |
| Mid Level | 5% |
| Senior Level | 7% |
| Top Level | 8% |
| Experienced | 8% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Background Check: A background check or background investigation is a review of a potential employee's criminal, commercial and financial records. The goal of background checks is to ensure the safety and security of the employees in the organisation
HRIS: HRIS is a management system designed specifically to provide managers with information to make HR decisions. Is a system that lets you keep track of all your employees and information about them.
| Skill | Salary | Demand |
|---|---|---|
|
Organizing
|
$64,284 |
21%
|
|
Partnering
|
$63,753 |
20%
|
|
Leadership
|
$61,628 |
16%
|
|
Analysis
|
$60,034 |
13%
|
|
Planning
|
$60,034 |
13%
|
|
Initiative
|
$58,972 |
11%
|
