As of April 01, 2025, the average annual salary for a Customer Success Director in San Jose, CA is $199,478. According to Salary.com, salaries can range from a low of $166,579 to a high of $237,238, with most professionals earning between $182,258 and $219,243.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $219,243 | $18,270 | $4,216 | $105 |
| Average | $199,478 | $16,623 | $3,836 | $96 |
| 25th Percentile | $182,258 | $15,188 | $3,505 | $88 |
An entry-level Customer Success Director with under 1 year experience makes about $188,940. With less than 2 years of experience, a mid-level Customer Success Director makes around $190,483. After 2-4 years, the Customer Success Director pay rises to about $192,539. Those senior Customer Success Director with 5-8 years of experience earn roughly $195,623, and those Customer Success Director having 8 years or more experience are expected to earn about $199,478 on average.
| Levels | Salary |
|---|---|
| Entry Level Customer Success Director | $188,940 |
| Intermediate Level Customer Success Director | $190,483 |
| Senior Level Customer Success Director | $192,539 |
| Specialist Level Customer Success Director | $195,623 |
| Expert Level Customer Success Director | $199,478 |
| Entry Level | 19% |
| Mid Level | 20% |
| Senior Level | 22% |
| Top Level | 24% |
| Experienced | 26% |
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