1. What is the average salary of a Client Service Specialist I?
The average annual salary of Client Service Specialist I is $55,665.
In case you are finding an easy salary calculator,
the average hourly pay of Client Service Specialist I is $27;
the average weekly pay of Client Service Specialist I is $1,070;
the average monthly pay of Client Service Specialist I is $4,639.
2. Where can a Client Service Specialist I earn the most?
A Client Service Specialist I's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer.
According to the latest salary data by Salary.com, a Client Service Specialist I earns the most in San Jose, CA, where the annual salary of a Client Service Specialist I is $70,210.
3. What is the highest pay for Client Service Specialist I?
The highest pay for Client Service Specialist I is $66,535.
4. What is the lowest pay for Client Service Specialist I?
The lowest pay for Client Service Specialist I is $46,290.
5. What are the responsibilities of Client Service Specialist I?
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience.
6. What are the skills of Client Service Specialist I
Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.)
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.)
Housekeeping: Housekeeping department is keeping the venue clean and sanitary as part of customer service. Cleaners vacuum rugs and furniture in hallways, rooms and public areas. They collect trash and empty wastebaskets, change the sheets and make the beds.
3.)
Financial Services: A services provided by the finance industry, which encompasses a broad range of businesses that manage money. These services involve banking, brokerage, mortgages, credit cards, payment services, real estate, investment funds, taxes and accounting.