The salary of a Vice President of Customer Service and Support in the United States varies depending on several factors, including experience, location, education level, marketing trend and company sizes.
As of April 01, 2025, the average annual salary for a Vice President of Customer Service and Support in the United States is $233,127. According to Salary.com, salaries can range from a low of $199,220 to a high of $276,565, with most professionals earning between $215,379 and $255,864.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $255,864 | $21,322 | $4,920 | $123 |
| Average | $233,127 | $19,427 | $4,483 | $112 |
| 25th Percentile | $215,379 | $17,948 | $4,142 | $104 |
An entry-level Vice President of Customer Service and Support with less than 1 year of experience earns about $222,256. With 1-2 years of experience, the average salary increases to $223,846. For 2-4 years of experience, the pay typically rises to $225,965. Senior-level professionals with 5-8 years of experience earn around $229,144, and those with over 8 years of experience can expect an average of $233,117.
| Levels | Salary |
|---|---|
| Entry Level Vice President of Customer Service and Support | $222,256 |
| Intermediate Level Vice President of Customer Service and Support | $223,846 |
| Senior Level Vice President of Customer Service and Support | $225,965 |
| Specialist Level Vice President of Customer Service and Support | $229,144 |
| Expert Level Vice President of Customer Service and Support | $233,117 |
| Entry Level | 5% |
| Mid Level | 4% |
| Senior Level | 3% |
| Top Level | 2% |
| Experienced | 0% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of April 01, 2025, our research reveals a significant shift in Vice President of Customer Service and Support compensation over the past six years. For example, the median salary increased from $193,568 in 2023 to approximately $194,593 in 2024. (For a detailed analysis of Vice President of Customer Service and Support salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Vice President of Customer Service and Support information for you to search for. Click on search button below to see Vice President of Customer Service and Support job openings or enter a new job title here.
Here are companies hiring for Vice President of Customer Service and Support and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $233,127 | 74.9% | ||
| Bonus | $0 | 0.0% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $13,834 | 4.4% | ||
| 401K/403B | $9,791 | 3.1% | ||
| Disability | $4,663 | 1.5% | ||
| Healthcare | $8,352 | 2.7% | ||
| Pension | $12,589 | 4.0% | ||
| Time Off | $28,693 | 9.2% | ||
| Total Compensation | $311,048 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 0.7% |
| High School | 12.2% |
| Associates | 5.9% |
| Bachelors | 51.4% |
| Masters | 29.2% |
| Doctorate | 0.7% |
What Am I Worth?
The salary for a Vice President of Customer Service and Support typically ranges from a minimum of $210,017 to a maximum of $276,565, with a mid-point salary of $241,468. This reflects the specialized nature of the role within the corporate structure, differing from the salaries of government officials.
A Vice President (VP) level role involves overseeing the overall operations of a business or organization. VPs implement strategies aligned with the board of directors' goals, ensuring effective management and growth. In the realm of Customer Service and Support, salaries range from $210,017 to $276,565, with a midpoint of $241,468, reflecting the significant responsibilities of the position.
The Vice President of Customer Service and Support is indeed a high-ranking position, typically overseeing the entire customer service strategy. With a salary range from $210,017 to $276,565, this role reflects significant responsibility and leadership within the organization, often ranking above other managerial positions in the department.
As a Vice President of Customer Service, your primary responsibilities include overseeing and managing the daily operations of the customer service department, ensuring high-quality support, and developing strategies to enhance customer satisfaction. The salary for this role typically ranges from $210,017 to $276,565, with a midpoint of $241,468.
To become a Vice President of Customer Service and Support, you typically need around 5-7 years of experience. Starting as an Analyst or Associate, you can expect to spend 2-3 years advancing to an Associate role, followed by another 3-4 years to reach the VP level. The salary for this position ranges from $210,017 to $276,565, with a midpoint of $241,468.
While a CEO often ranks as the highest-paying job globally, the Vice President of Customer Service and Support also commands a significant salary. With a minimum salary of $210,017, a mid-range salary of $241,468, and a maximum salary of $276,565, this role is crucial in managing customer relations and ensuring service excellence within an organization.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
