The salary of a Vice President of Customer Experience in the United States varies depending on several factors, including experience, location, education level, marketing trend and company sizes.
As of April 01, 2025, the average annual salary for a Vice President of Customer Experience in the United States is $233,153. Salary.com reports that pay typically ranges from $215,403 to $255,893, with most professionals earning between $199,243 and $276,597.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $255,893 | $21,324 | $4,921 | $123 |
| Average | $233,153 | $19,429 | $4,484 | $112 |
| 25th Percentile | $215,403 | $17,950 | $4,142 | $104 |
An entry-level Vice President of Customer Experience with less than 1 year of experience earns about $222,311. With 1-2 years of experience, the average salary increases to $223,901. For 2-4 years of experience, the pay typically rises to $226,020. Senior-level professionals with 5-8 years of experience earn around $229,199, and those with over 8 years of experience can expect an average of $233,173.
| Levels | Salary |
|---|---|
| Entry Level Vice President of Customer Experience | $222,311 |
| Intermediate Level Vice President of Customer Experience | $223,901 |
| Senior Level Vice President of Customer Experience | $226,020 |
| Specialist Level Vice President of Customer Experience | $229,199 |
| Expert Level Vice President of Customer Experience | $233,173 |
| Entry Level | 5% |
| Mid Level | 4% |
| Senior Level | 3% |
| Top Level | 2% |
| Experienced | 0% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of April 01, 2025, our research reveals a significant shift in Vice President of Customer Experience compensation over the past six years. For example, the median salary increased from $193,568 in 2023 to approximately $194,593 in 2024. (For a detailed analysis of Vice President of Customer Experience salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Vice President of Customer Experience information for you to search for. Click on search button below to see Vice President of Customer Experience job openings or enter a new job title here.
Here are companies hiring for Vice President of Customer Experience and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $233,153 | 74.9% | ||
| Bonus | $0 | 0.0% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $13,834 | 4.4% | ||
| 401K/403B | $9,792 | 3.1% | ||
| Disability | $4,663 | 1.5% | ||
| Healthcare | $8,352 | 2.7% | ||
| Pension | $12,590 | 4.0% | ||
| Time Off | $28,696 | 9.2% | ||
| Total Compensation | $311,081 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 0.7% |
| High School | 12.2% |
| Associates | 5.9% |
| Bachelors | 51.4% |
| Masters | 29.2% |
| Doctorate | 0.7% |
What Am I Worth?
The role of a Customer Experience (CX) Lead is vital in shaping and executing an organization's CX strategy. They oversee the customer journey, ensuring every interaction is positive, consistent, and aligned with company values. The salary for this position ranges from $210,043 to $276,593, with a midpoint of $241,493, reflecting the importance of this role in enhancing customer satisfaction.
The average salary for a Vice President of Customer Experience ranges from $210,043 to $276,593, with a mid-salary of $241,493. While specific bonus data isn't provided, bonuses typically represent a significant portion of total compensation, often around 25% of the salary.
The Vice President of Customer Experience (VP-CX) is an executive role that reports to the CEO. This position plays a crucial part in shaping the customer journey and ensuring seamless interactions across the organization. The salary for this role ranges from $210,043 to $276,593, with a midpoint of $241,493, reflecting the importance of delivering mutual value to customers.
At the VP level, the base salary typically ranges from $210,043 to $276,593. Regarding bonuses, they can vary significantly, often adding an additional $50,000 to $100,000 or more, depending on performance and company. Overall, total compensation for VPs of Customer Experience can reach between $260,000 and $376,593, depending on bonuses and other factors.
The salary for a Vice President of Customer Experience typically ranges from $210,043 to $276,593, with a median salary of $241,493. This reflects the compensation structure for this role, which can vary based on factors such as company size and location.
The highest salary for a Vice President of Customer Experience is $276,593. This role typically commands a minimum salary of $210,043 and a mid-range salary of $241,493, reflecting the significant value placed on customer experience leadership in organizations.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
