As of December 01, 2024, the average annual pay of Telephone Console Operator in Kellogg, ID is $39,900. While Salary.com is seeing that Telephone Console Operator salary in Kellogg, ID can go up to $47,924 or down to $33,787, but most earn between $36,700 and $44,100. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Telephone Console Operator in the United States.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $44,100 | $3,675 | $848 | $21 |
| Average | $39,900 | $3,325 | $767 | $19 |
| 25th Percentile | $36,700 | $3,058 | $706 | $18 |
An entry-level Telephone Console Operator with under 1 year experience makes about $38,924. With less than 2 years of experience, a mid-level Telephone Console Operator makes around $40,081. After 2-4 years, the Telephone Console Operator pay rises to about $42,620. Those senior Telephone Console Operator with 5-8 years of experience earn roughly $42,992, and those Telephone Console Operator having 8 years or more experience are expected to earn about $43,178 on average.
| Levels | Salary |
|---|---|
| Entry Level Telephone Console Operator | $38,924 |
| Intermediate Level Telephone Console Operator | $40,081 |
| Senior Level Telephone Console Operator | $42,620 |
| Specialist Level Telephone Console Operator | $42,992 |
| Expert Level Telephone Console Operator | $43,178 |
| Entry Level | 2% |
| Mid Level | 0% |
| Senior Level | 7% |
| Top Level | 8% |
| Experienced | 8% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period
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| Skill | Salary | Demand |
|---|---|---|
|
Coordination
|
$48,678 |
22%
|
|
Oncology
|
$45,885 |
15%
|
|
Leadership
|
$45,087 |
13%
|
|
Commitment
|
$44,688 |
12%
|
|
Written Communication
|
$44,688 |
12%
|
|
Service Excellence
|
$44,688 |
12%
|
