The salary of an Inbound Call Center Manager in the United States varies depending on several factors, including experience, location, education level, marketing trend and company sizes.
As of April 01, 2025, the average annual salary for an Inbound Call Center Manager in the United States is $93,700. Salary.com reports that pay typically ranges from $86,200 to $106,000, with most professionals earning between $79,372 and $117,199.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $106,000 | $8,833 | $2,038 | $51 |
| Average | $93,700 | $7,808 | $1,802 | $45 |
| 25th Percentile | $86,200 | $7,183 | $1,658 | $41 |
An entry-level Inbound Call Center Manager with less than 1 year of experience earns about $90,901. With 1-2 years of experience, the average salary increases to $91,237. For 2-4 years of experience, the pay typically rises to $92,021. Senior-level professionals with 5-8 years of experience earn around $92,916, and those with over 8 years of experience can expect an average of $94,985.
| Levels | Salary |
|---|---|
| Entry Level Inbound Call Center Manager | $90,901 |
| Intermediate Level Inbound Call Center Manager | $91,237 |
| Senior Level Inbound Call Center Manager | $92,021 |
| Specialist Level Inbound Call Center Manager | $92,916 |
| Expert Level Inbound Call Center Manager | $94,985 |
| Entry Level | 3% |
| Mid Level | 3% |
| Senior Level | 2% |
| Top Level | 1% |
| Experienced | 1% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of April 01, 2025, our research reveals a significant shift in Inbound Call Center Manager compensation over the past six years. For example, the median salary increased from $90,141 in 2023 to approximately $91,087 in 2024. (For a detailed analysis of Inbound Call Center Manager salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Inbound Call Center Manager information for you to search for. Click on search button below to see Inbound Call Center Manager job openings or enter a new job title here.
Here are companies hiring for Inbound Call Center Manager and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $93,700 | 71.2% | ||
| Bonus | $0 | 0.0% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $7,168 | 5.4% | ||
| 401K/403B | $3,935 | 3.0% | ||
| Disability | $1,874 | 1.4% | ||
| Healthcare | $8,352 | 6.3% | ||
| Pension | $5,060 | 3.8% | ||
| Time Off | $11,532 | 8.8% | ||
| Total Compensation | $131,622 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| High School | 24.6% |
| Associates | 14.9% |
| Bachelors | 45.3% |
| Masters | 15.0% |
| Doctorate | 0.2% |
What Am I Worth?
An Inbound Call Center Manager typically earns between $82,500 and $111,500 annually, with a median salary of $95,600. Salaries can vary based on location, experience, and company size. While some cities may offer lower salaries, the overall compensation for this role reflects its importance in managing customer interactions effectively.
The highest paid positions in a company often include roles such as Chief Executive Officer (CEO), Chief Sales Officer, and Vice Presidents across various departments. For example, an Inbound Call Center Manager can earn between $82,500 and $111,500, with a median salary of $95,600, reflecting the competitive nature of managerial roles in business.
The Inbound Call Center Manager oversees call center operations, ensuring efficient handling of incoming calls and customer inquiries. This role requires a deep understanding of call management protocols and the ability to implement improvements for better service delivery. The salary for this position ranges from $82,500 to $111,500, with a midpoint of $95,600.
In the US, the salary for an Inbound Call Center Manager typically ranges from $82,500 to $111,500 per year, with a midpoint salary of $95,600. These figures reflect the varying levels of experience and responsibility within the role, providing a clearer picture of potential earnings in this field.
Being a call center manager is challenging. They must possess strategic vision, make tough decisions, and ensure agent satisfaction. Effective managers align agents, resources, and systems to achieve goals. With salaries ranging from $82,500 to $111,500, the role demands strong leadership and management skills to navigate the complexities of the industry.
The salary for an Inbound Call Center Manager ranges from $82,500 to $111,500 annually, with a median salary of $95,600. This data reflects the compensation for managerial roles within call centers, highlighting the potential earnings in this field.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
