The salary of a Help Desk Technician I in the United States varies depending on several factors, including experience, location, education level, marketing trend and company sizes.
As of April 01, 2025, the average annual salary for a Help Desk Technician I in the United States is $49,900. According to Salary.com, salaries can range from a low of $40,921 to a high of $59,261, with most professionals earning between $45,200 and $54,800.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $54,800 | $4,567 | $1,054 | $26 |
| Average | $49,900 | $4,158 | $960 | $24 |
| 25th Percentile | $45,200 | $3,767 | $869 | $22 |
An entry-level Help Desk Technician I with less than 1 year of experience earns about $50,778. With 1-2 years of experience, the average salary increases to $50,997. For 2-4 years of experience, the pay typically rises to $51,143. Senior-level professionals with 5-8 years of experience earn around $51,363, and those with over 8 years of experience can expect an average of $51,509.
| Levels | Salary |
|---|---|
| Entry Level Help Desk Technician I | $50,778 |
| Intermediate Level Help Desk Technician I | $50,997 |
| Senior Level Help Desk Technician I | $51,143 |
| Specialist Level Help Desk Technician I | $51,363 |
| Expert Level Help Desk Technician I | $51,509 |
| Entry Level | 2% |
| Mid Level | 2% |
| Senior Level | 2% |
| Top Level | 3% |
| Experienced | 3% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of April 01, 2025, our research reveals a significant shift in Help Desk Technician I compensation over the past six years. For example, the median salary increased from $50,738 in 2023 to approximately $50,347 in 2024. (For a detailed analysis of Help Desk Technician I salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Help Desk Technician I information for you to search for. Click on search button below to see Help Desk Technician I job openings or enter a new job title here.
Here are companies hiring for Help Desk Technician I and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $49,900 | 67.4% | ||
| Bonus | $0 | 0.0% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $3,817 | 5.2% | ||
| 401K/403B | $2,096 | 2.8% | ||
| Disability | $998 | 1.3% | ||
| Healthcare | $8,352 | 11.3% | ||
| Pension | $2,695 | 3.6% | ||
| Time Off | $6,142 | 8.3% | ||
| Total Compensation | $73,999 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 1.7% |
| High School | 32.4% |
| Associates | 26.4% |
| Bachelors | 35.1% |
| Masters | 4.3% |
What Am I Worth?
In the USA, the salary for a Help Desk Technician typically ranges from a minimum of $45,100 to a maximum of $55,400, with a median salary of around $50,000. This reflects the average earnings in the field, providing a clear picture of potential compensation for IT service desk roles.
The salary for a Help Desk Technician in the USA ranges from $45,100 to $55,400, with a mid-level salary of $50,000. This reflects the typical earnings for this role, which may vary based on experience and location.
Yes, help desk positions are in high demand. The Bureau of Labor Statistics projects a 15% growth in IT support jobs over the next decade, significantly outpacing the average for all occupations. Currently, there are over 300,000 unfilled IT support roles in the U.S. Salaries for Help Desk Technicians range from $45,100 to $55,400, with a median of $50,000.
The highest salary for a Help Desk Technician is ₹55,400 per month, based on the provided salary data. While cities like Bengaluru and Gurgaon offer competitive salaries, the maximum reported salary reflects the upper range for this role.
Desk jobs that pay well include roles like Help Desk Technician, with salaries ranging from $45,100 to $55,400, depending on experience and location. Other high-paying positions are air traffic controllers, certified professional coders, HR benefits coordinators, call center managers, and marketing managers.
Yes, working at a service desk or help desk is indeed an IT job. It serves as a crucial entry point for IT professionals, offering opportunities to develop technical skills and customer service experience. Salaries for Help Desk Technicians typically range from $45,100 to $55,400, with a mid-range salary of around $50,000.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
