As of April 01, 2025, the average annual salary for an EPIC User Help Desk Specialist in the United States is $73,100. Salary.com reports that pay typically ranges from $63,300 to $79,700, with most professionals earning between $54,378 and $85,709.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $79,700 | $6,642 | $1,533 | $38 |
| Average | $73,100 | $6,092 | $1,406 | $35 |
| 25th Percentile | $63,300 | $5,275 | $1,217 | $30 |
An entry-level EPIC User Help Desk Specialist with less than 1 year of experience earns about $71,345. With 1-2 years of experience, the average salary increases to $73,790. For 2-4 years of experience, the pay typically rises to $76,055. Senior-level professionals with 5-8 years of experience earn around $76,351, and those with over 8 years of experience can expect an average of $76,548.
| Levels | Salary |
|---|---|
| Entry Level EPIC User Help Desk Specialist | $71,345 |
| Intermediate Level EPIC User Help Desk Specialist | $73,790 |
| Senior Level EPIC User Help Desk Specialist | $76,055 |
| Specialist Level EPIC User Help Desk Specialist | $76,351 |
| Expert Level EPIC User Help Desk Specialist | $76,548 |
| Entry Level | 2% |
| Mid Level | 1% |
| Senior Level | 4% |
| Top Level | 4% |
| Experienced | 5% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of April 01, 2025, our research reveals a significant shift in EPIC User Help Desk Specialist compensation over the past six years. For example, the median salary increased from $75,561 in 2023 to approximately $75,370 in 2024. (For a detailed analysis of EPIC User Help Desk Specialist salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of EPIC User Help Desk Specialist information for you to search for. Click on search button below to see EPIC User Help Desk Specialist job openings or enter a new job title here.
Here are companies hiring for EPIC User Help Desk Specialist and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $73,100 | 71.8% | ||
| Bonus | $0 | 0.0% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $5,592 | 5.5% | ||
| 401K/403B | $3,436 | 3.4% | ||
| Disability | $585 | 0.6% | ||
| Healthcare | $6,056 | 5.9% | ||
| Pension | $4,021 | 3.9% | ||
| Time Off | $8,997 | 8.8% | ||
| Total Compensation | $101,786 | 100% | ||
Yes, help desk roles are in high demand. The Bureau of Labor Statistics projects a 15% growth in IT support jobs over the next decade, significantly outpacing the average for all occupations. Currently, there are over 300,000 unfilled IT support positions in the U.S. Salaries for EPIC User Help Desk Specialists range from $70,400 to $90,800, reflecting this demand.
Yes, working at a help desk is indeed an IT job. It involves providing technical support and assistance to users, making it a vital role in the IT field. Salaries for EPIC User Help Desk Specialists range from $70,400 to $90,800, with a midpoint of $80,800, reflecting the importance and demand for these positions in the industry.
Yes, Epic offers annual raises and bonuses, along with stock options. As an EPIC User Help Desk Specialist, you can expect a salary ranging from $70,400 to $90,800, with a midpoint of $80,800, enhancing your overall compensation package and investment in the company's success.
Epic Games generates revenue primarily through game engine licensing, royalties, and licensing agreements. They also monetize their intellectual property, including characters and music, for use in movies, TV shows, and merchandise. For roles like User Help Desk Specialist, salaries range from $70,400 to $90,800, with a midpoint of $80,800.
Entry-level help desk jobs can be a great way to start a career in the tech industry, offering salaries ranging from $70,400 to $90,800. These positions provide valuable experience and skills, making them a solid choice for those looking to break into the field.
In the USA, the salary for an EPIC User Help Desk Specialist ranges from a minimum of $70,400 to a maximum of $90,800, with a mid-salary of $80,800. This reflects a competitive pay scale compared to general help desk support roles, which typically average around $48,154 annually.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
