As of April 01, 2025, the average annual salary for a Customer Service Trainer I - Call Center in the United States is $55,010. According to Salary.com, salaries can range from a low of $44,655 to a high of $62,805, with most professionals earning between $49,590 and $59,090.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $59,090 | $4,924 | $1,136 | $28 |
| Average | $55,010 | $4,584 | $1,058 | $26 |
| 25th Percentile | $49,590 | $4,133 | $954 | $24 |
An entry-level Customer Service Trainer I - Call Center with less than 1 year of experience earns about $54,606. With 1-2 years of experience, the average salary increases to $55,132. For 2-4 years of experience, the pay typically rises to $56,045. Senior-level professionals with 5-8 years of experience earn around $56,228, and those with over 8 years of experience can expect an average of $56,350.
| Levels | Salary |
|---|---|
| Entry Level Customer Service Trainer I - Call Center | $54,606 |
| Intermediate Level Customer Service Trainer I - Call Center | $55,132 |
| Senior Level Customer Service Trainer I - Call Center | $56,045 |
| Specialist Level Customer Service Trainer I - Call Center | $56,228 |
| Expert Level Customer Service Trainer I - Call Center | $56,350 |
| Entry Level | 1% |
| Mid Level | 0% |
| Senior Level | 2% |
| Top Level | 2% |
| Experienced | 2% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of April 01, 2025, our research reveals a significant shift in Customer Service Trainer I - Call Center compensation over the past six years. For example, the median salary increased from $57,670 in 2023 to approximately $57,508 in 2024. (For a detailed analysis of Customer Service Trainer I - Call Center salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Customer Service Trainer I - Call Center information for you to search for. Click on search button below to see Customer Service Trainer I - Call Center job openings or enter a new job title here.
Here are companies hiring for Customer Service Trainer I - Call Center and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $55,010 | 68.1% | ||
| Bonus | $0 | 0.0% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $4,208 | 5.2% | ||
| 401K/403B | $2,310 | 2.9% | ||
| Disability | $1,100 | 1.4% | ||
| Healthcare | $8,352 | 10.3% | ||
| Pension | $2,971 | 3.7% | ||
| Time Off | $6,770 | 8.4% | ||
| Total Compensation | $80,722 | 100% | ||
A customer service trainer, earning between $47,440 and $65,110, has extensive experience in customer service and coaches employees in a call center. Their duties include training customer care professionals, monitoring interactions, and providing feedback to help improve performance and enhance customer relations.
A Call Center Trainer typically earns between $47,440 and $65,110 annually, with a median salary of $55,660. This range reflects variations based on experience, location, and company size, indicating a competitive compensation for this role in the customer service industry.
The highest paid call center job is often the Call Center Trainer, with a salary range of approximately $47,440 to $65,110 per year. This role typically requires experience and expertise in training staff, making it a key position within call centers. Other high-paying roles include Call Center Analyst and Call Specialist, but trainers are crucial for team development.
The estimated total pay for a Customer Service Trainer in a call center ranges from $47,440 to $65,110 annually, with a midpoint salary of $55,660. This translates to a monthly salary of approximately $3,953 to $5,426, with an average monthly salary around $4,638.
The highest paying customer service role is often the Customer Service Trainer in a call center, with salaries ranging from $47,440 to $65,110, depending on experience and location. This position typically requires strong communication skills and the ability to train and develop staff effectively. Other well-paying roles include flight attendants and client relations specialists.
As a Customer Service Trainer in a call center, essential skills include problem-solving, pedagogy, effective communication, people management, time management, coaching, feedback delivery, and adaptability. These skills help trainers address issues, facilitate learning, and enhance team performance. The salary for this role ranges from $47,440 to $65,110, with a midpoint of $55,660.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
