As of April 01, 2025, the average annual salary for a Call Center Operations Manager in the United States is $99,300. Salary.com reports that pay typically ranges from $91,800 to $114,000, with most professionals earning between $84,972 and $127,384.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $114,000 | $9,500 | $2,192 | $55 |
| Average | $99,300 | $8,275 | $1,910 | $48 |
| 25th Percentile | $91,800 | $7,650 | $1,765 | $44 |
An entry-level Call Center Operations Manager with less than 1 year of experience earns about $96,501. With 1-2 years of experience, the average salary increases to $96,837. For 2-4 years of experience, the pay typically rises to $97,957. Senior-level professionals with 5-8 years of experience earn around $99,300, and those with over 8 years of experience can expect an average of $103,030.
| Levels | Salary |
|---|---|
| Entry Level Call Center Operations Manager | $96,501 |
| Intermediate Level Call Center Operations Manager | $96,837 |
| Senior Level Call Center Operations Manager | $97,957 |
| Specialist Level Call Center Operations Manager | $99,300 |
| Expert Level Call Center Operations Manager | $103,030 |
| Entry Level | 3% |
| Mid Level | 2% |
| Senior Level | 1% |
| Top Level | 0% |
| Experienced | 4% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
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Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of April 01, 2025, our research reveals a significant shift in Call Center Operations Manager compensation over the past six years. For example, the median salary increased from $97,138 in 2023 to approximately $96,874 in 2024. (For a detailed analysis of Call Center Operations Manager salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Call Center Operations Manager information for you to search for. Click on search button below to see Call Center Operations Manager job openings or enter a new job title here.
Here are companies hiring for Call Center Operations Manager and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $99,300 | 71.4% | ||
| Bonus | $0 | 0.0% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $7,596 | 5.5% | ||
| 401K/403B | $4,171 | 3.0% | ||
| Disability | $1,986 | 1.4% | ||
| Healthcare | $8,352 | 6.0% | ||
| Pension | $5,362 | 3.9% | ||
| Time Off | $12,222 | 8.8% | ||
| Total Compensation | $138,989 | 100% | ||
An Operations Manager is typically considered part of lower-level management, also known as Supervisory or Operational Level Management. In this role, they oversee daily operations and ensure efficiency. The salary for a Call Center Operations Manager ranges from $84,600 to $117,700, with a median salary of $99,700.
Call centers can offer competitive salaries, especially for managerial positions. A Call Center Operations Manager typically earns between $84,600 and $117,700 annually, with a median salary of around $99,700. While entry-level positions may start lower, experienced managers can achieve a substantial income, reflecting the importance of effective operations in the industry.
The Call Center Operations Manager (OM) oversees a team of agents handling customer calls. They ensure efficient operations, manage performance, and implement strategies to enhance service quality. The salary for this role ranges from $84,600 to $117,700, with a median salary of $99,700, reflecting the importance of effective management in call center environments.
The salary range for a Call Center Operations Manager is between $84,600 and $117,700, with a median salary of $99,700. While the highest paying industries for Operations Managers in the U.S. include Aerospace & Defense and Energy, the Call Center sector offers competitive compensation within this range.
In the USA, a Call Center Operations Manager typically earns between $84,600 and $117,700 annually, with a median salary of $99,700. This translates to a monthly pay range of approximately $7,050 to $9,808, depending on experience and location.
Call Center Operations Managers in the US earn between $84,600 and $117,700 annually, with a median salary of approximately $99,700. These figures reflect the range of salaries based on industry data, providing a clear picture of potential earnings in this role.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
