As of April 01, 2025, the average annual salary for a Call Center Agent Quality Monitoring Analyst in the United States is $52,600. According to Salary.com, salaries can range from a low of $45,531 to a high of $65,400, with most professionals earning between $48,900 and $59,300.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $59,300 | $4,942 | $1,140 | $29 |
| Average | $52,600 | $4,383 | $1,012 | $25 |
| 25th Percentile | $48,900 | $4,075 | $940 | $24 |
An entry-level Call Center Agent Quality Monitoring Analyst with less than 1 year of experience earns about $52,324. With 1-2 years of experience, the average salary increases to $52,600. For 2-4 years of experience, the pay typically rises to $53,800. Senior-level professionals with 5-8 years of experience earn around $54,600, and those with over 8 years of experience can expect an average of $54,800.
| Levels | Salary |
|---|---|
| Entry Level Call Center Agent Quality Monitoring Analyst | $52,324 |
| Intermediate Level Call Center Agent Quality Monitoring Analyst | $52,600 |
| Senior Level Call Center Agent Quality Monitoring Analyst | $53,800 |
| Specialist Level Call Center Agent Quality Monitoring Analyst | $54,600 |
| Expert Level Call Center Agent Quality Monitoring Analyst | $54,800 |
| Entry Level | 1% |
| Mid Level | 0% |
| Senior Level | 2% |
| Top Level | 4% |
| Experienced | 4% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of April 01, 2025, our research reveals a significant shift in Call Center Agent Quality Monitoring Analyst compensation over the past six years. For example, the median salary increased from $71,246 in 2023 to approximately $70,941 in 2024. (For a detailed analysis of Call Center Agent Quality Monitoring Analyst salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Call Center Agent Quality Monitoring Analyst information for you to search for. Click on search button below to see Call Center Agent Quality Monitoring Analyst job openings or enter a new job title here.
Here are companies hiring for Call Center Agent Quality Monitoring Analyst and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $52,600 | 67.8% | ||
| Bonus | $0 | 0.0% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $4,024 | 5.2% | ||
| 401K/403B | $2,209 | 2.8% | ||
| Disability | $1,052 | 1.4% | ||
| Healthcare | $8,352 | 10.8% | ||
| Pension | $2,840 | 3.7% | ||
| Time Off | $6,474 | 8.3% | ||
| Total Compensation | $77,552 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 2.8% |
| High School | 34.5% |
| Associates | 19.2% |
| Bachelors | 36.7% |
| Masters | 6.8% |
What Am I Worth?
The salary for a Call Center Agent Quality Monitoring Analyst in the US ranges from $44,500 to $59,500, with a midpoint of $52,000. This reflects the typical earnings for this role, which may vary based on experience and location.
Call Center Agents in the USA typically earn between $44,500 and $59,500 annually, with a median salary of around $52,000. This range reflects the varying levels of experience and responsibilities within the role.
The highest-paying call centers often include those in the software sector, like Cisco, where experienced professionals can earn competitive salaries. For a Call Center Agent Quality Monitoring Analyst, salaries range from $44,500 to $59,500, with a midpoint of $52,000, reflecting the value of experience and expertise in the industry.
QA Analysts often face tight deadlines and high expectations for precision, which can be stressful. However, stress levels can be managed by implementing structured testing processes, maintaining clear communication with development teams, and prioritizing tasks effectively. With salaries ranging from $44,500 to $59,500, the role can be rewarding despite its challenges.
The salary of a Call Center Agent Quality Monitoring Analyst typically ranges from $44,500 to $59,500, with a mid-range salary of $52,000. This role involves identifying training opportunities based on quality assessment results to enhance performance and service quality.
The salary for a Call Center Agent Quality Monitoring Analyst ranges from ₹44,500 to ₹59,500, with a mid-range salary of ₹52,000. This data reflects the compensation for professionals in this role, providing a clear understanding of potential earnings in the call center industry.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
