Uniform Manager - Casino jobs in the United States

WE'RE DOUBLING DOWN ON YOUR FUTURE

• Competitive salary of $20.17/hr. with discretionary performance bonuses 2x a year!
• Complimentary meals and covered team member parking.
• Company-paid gaming licenses (Class A & Class B)

GET TO KNOW THE ROLE

Our Uniform Attendant will be the face of MCR for new hires and team members, providing excellent guest service when assisting with all Uniform functions. This role will champion inventory control, issuance, collection, and coordination of laundering services.

WHAT YOU’LL DO
 

• Be the face of MCR for new hires and team members; exemplify MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
• Coordinates fitting, ordering, and issuance of uniform garments for newly hired team members in an efficient manner.
• Assist guests (team members) visiting Uniform facilities; exhibits a sincere desire to assist team members and go above and beyond; anticipate team members needs and proactively offers assistance.
• Assist team members retrieving uniform garments; ensures an efficient and accurate check-out process.
• Champion preparation, deployment, and ongoing maintenance of uniform conveyor system; prepare garments with tracking devices (RFID chips, tags, etc.); sort garments and accurately distributes to appropriate team member slots; ensure proper usage of garment bags.
• Receive, scan, count and accurately store new/clean garments.
• Collect, scan, count, and prepare soiled laundry for cleaning pick-up.
• Process new shipments and enter inventory; assign to appropriate team members and coordinate pick-ups.
• Accurately maintains uniform room inventory to include receiving, dispatching for laundering, and shredding; performs regular inventory counts to ensure accuracy and stock levels.
• Coordinate replacement garments due to normal wear and tear; ensures replacements of damaged garments, including replacement costs, are processed appropriately.
• Perform basic alternations such as sewing on buttons and other minor hand-stitching.
• Ensure optimal inventory levels are maintained; proactively communicates with manager regarding inventory needs and risks.
• Audit team member uniform assignment when off-boarding and collaborates with manager to mitigate outstanding/non-returned garments; collaborates with other HR and Payroll team members to coordinate payroll withholdings when necessary.
• Assign, maintain and audit team member locker usage; enforce team member locker room rules.
• Launder, steam, and clean approved garments in-house; assists other departments with linens as needed.
• Collaborate across the People & Talent team to champion team member engagement, recognition, communication programs, initiatives, and strategies.
• Accurately files, sorts, and maintains department documents.
• Creates, maintains, and facilitates a positive and safe work environment; promotes positive team member relations and reports issues to the appropriate personnel.
• Other duties as assigned.

WHAT YOU’LL BRING 

• One (1) year of customer service experience. Uniform room or retail experience a plus!
• Ability to perform or learn basic alterations to garments including hand-stitching, replacing buttons, etc.
• Ability to use computer and uniform equipment, basic computer skills a must!

HOW YOU’LL BE SUCCESSFUL
 

• Demonstrate basic sewing and alteration knowledge to include body measurements.
• Demonstrate computer literacy.
• Demonstrate ability to communicate effectively both verbally and in writing. Read, write, and speak English fluently.

WHAT TO EXPECT

• Availability – Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation.
• Physical – Ability to maneuver in all areas of casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance.
• Environment – Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.
• Genuine & Pride: As a Team Member, your authentic character and pride in representing the Muckleshoot name go beyond job titles. This is not just about what's described in your role, but also about taking collective ownership of our environment. Whether it is pushing in chairs, collecting glassware, or picking up garbage, every shared act contributes to the reputation of Muckleshoot Casino Resort. True pride in our brand means ensuring a welcoming environment for all, recognizing that each of us plays a part in upholding the esteemed reputation we've built together.
• Guest-Centered Hospitality: Muckleshoot Casino Resort focuses on offering personalized and welcoming experiences highlighting hospitality over basic services, emphasizing on genuine connections and thoughtful recommendations. At Muckleshoot Casino Resort, we are dedicated to taking personal responsibility for bringing these moments to life – it is what we take pride in.