Top Contact Center Executive jobs in Illinois

Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Executive Real Estate Coordinator
  • Top Teams at @properties CIRE
  • Hinsdale, IL FULL_TIME
  • Top Hinsdale Broker is looking for a self-starting, detail-oriented person to help coordinate administrative functions for a high-volume, luxury real estate business.

    The Executive Real Estate Coordinator is the glue of the business. This position is responsible for ensuring the business functions in a smooth and efficient manner. This includes the physical office and general workings necessary to support future associates, staff, and broker/owner. It is an administrative and office leadership role.

    This position is in-person. Some travel to properties may be required. Some scheduled evenings and weekends will be a part of this role.

    Real Estate License is preferred.

    Responsibilities include:

    · Helping to improve, maintain, and document systems and processes for the team

    · Assisting with projects, daily tasks, and assignments.

    · Helping to coordinate and execute the team's existing marketing strategy

    · A good understanding of social media platforms, strategies, and social media marketing

    · Processing paperwork and paperless transactions/listings, pendings, closings, processing bills, monitoring email correspondence, and other duties as assigned

    · Facilitating client gifts, events, and follow-up processes

    · Helping to maintain team website

    · Helping plan and facilitate team meetings

    · Being a resource for team lead and proactively checking in

    · Facilitating all aspects of the business including setting up buyer tours, scheduling property showings, coordinating outside vendors

    · Working with broker/owner to implement team growth strategy

    The ideal candidate:

    · Qualifications: MBA preferred, fluent knowledge of Microsoft Office

    · Proactive, has good energy, and takes initiative

    · Has excellent communication skills and is detail-oriented

    · Interested in facilitating a collaborative environment for all team members

    · A natural self-starter that at times can take minimal direction and run with it

    · Comfortable working in a fast-paced environment where needs can change day-to-day

    · Quick to adopt new technology

    · Organized and deadline-driven

    · Accountable for actions and completion of tasks

    · Real estate, management, operations, and/or marketing experience preferred, but not required

    Reports to: Team Lead

    Pay: $75,000-$100,000

  • 20 Days Ago

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Contact Center Associate
  • Mac Properties
  • Chicago, IL FULL_TIME
  • DescriptionPosition at Shared Apartment ServicesMac Properties is a dynamic and growing private residential real estate company with operations in the metropolitan areas of Chicago, St. Louis and Kans...
  • 3 Days Ago

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Medical Contact Center Agent
  • Christopher Rural Health Planning Corporation
  • Christopher, IL FULL_TIME
  • Christopher Rea Clinic has openings for Contact Center Agents. This position will join a team of staff who receive all incoming phone calls for multiple Clinic Sites, schedule medical appointments and...
  • 3 Days Ago

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Contact Center Representative
  • Self-Help Federal Credit Union
  • Chicago, IL FULL_TIME
  • WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive ...
  • 4 Days Ago

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Contact Center Director
  • Banner Solutions
  • Chicago, IL FULL_TIME
  • Job Summary:We are seeking an experienced and dynamic Contact Center Director to oversee and enhance our contact center operations. This role requires a strategic leader with a strong background in pr...
  • 5 Days Ago

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Contact Center Agent II
  • OSF HealthCare
  • Peoria, IL FULL_TIME
  • OverviewThis is a remote work from home position, must reside in IL. Would need to be able to travel to the office for training and other required, rare occasions. Training for this position will be o...
  • 6 Days Ago

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Call Center Operations Manager
  • MCI Military Recruitment
  • Wichita, KS
  • POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experience...
  • 6/11/2024 12:00:00 AM

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Call Center Operations Manager
  • MCI Careers
  • Jacksonville, FL
  • LOCATION: Jacksonville, FL JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: $50000 - $60000 / year BENEFITS & PERKS...
  • 6/11/2024 12:00:00 AM

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Call Center Operations Manager
  • MCI Military Recruitment
  • Jacksonville, FL
  • POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experience...
  • 6/11/2024 12:00:00 AM

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Call Center Operations Manager
  • MCI Military Recruitment
  • Savannah, GA
  • POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experience...
  • 6/11/2024 12:00:00 AM

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Call Center Operations Manager
  • ValorVIP
  • Jacksonville, FL
  • POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experience...
  • 6/11/2024 12:00:00 AM

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Call Center Operations Manager
  • MCI Military Recruitment
  • Las Cruces, NM
  • POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experience...
  • 6/11/2024 12:00:00 AM

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Bilingual Call Center Operator
  • XLA
  • Irvine, CA
  • Primary Work Duties will include but are not limited to the following: Call Intake for all ECCO phone lines and Operator...
  • 6/10/2024 12:00:00 AM

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Call Center Operator
  • Preferred Dental/Laurel Smiles
  • Ellicott City, MD
  • Preferred Dental is a general dentistry office in Ellicott City, MD. We are professional, agile, innovative and our goal...
  • 6/9/2024 12:00:00 AM

Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP), the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Contact Center Executive jobs
$241,685 to $395,542

Top Contact Center Executive in Tacoma, WA
Everyone was frustrated, especially the call center agents.
January 17, 2020
Top Contact Center Executive in Chicago, IL
While there is no “one size fits all” solution, the key to successfully delivering results for all three concerns requires expertly combining people, processes and technology to solve these top challenges.
December 16, 2019