Technical Support Manager jobs in Hawaii

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Account Manager - Commercial Lines Insurance
  • Advantage Technical
  • Honolulu, HI FULL_TIME
  • Title: Account Manager - Commercial Lines
    Reports To: Senior Vice President, Underwriting
    Required License: Property & Casualty license
    Location: Honolulu, Kahului, Kamuela, Hilo, Lihue, HI - Hybrid (2 days in person) (Depending on experience, remote can be negotiable)
    Classification: Exempt, Full-Time
    Working Hours: 8:30am - 5:00pm


    Overview:
    A rapidly growing insurance agency is seeking a driven and experienced Account Manager to join the team and play a vital role in driving business growth.
    You will be responsible for developing and servicing client accounts, ensuring a seamless experience and maximizing client satisfaction.

    Essential Duties and Responsibilities Include but not are Limited to:
    Client Management:
    * Foster strong relationships with assigned clients, becoming their trusted advisor on insurance needs.
    * Proactively manage assigned accounts, ensuring timely renewals and addressing client inquiries.
    * Assist clients with requests for certificates, policy changes, cancellations, and claims submissions.
    * Maintain accurate and up-to-date client files within the agency management system.

    Business Development:
    * Collaborate with Producers to identify and pursue new business opportunities.
    * Assist with assembling and presenting proposals to potential clients.
    * Secure client signatures, collect payments, and manage follow-up activities.

    Account Servicing:
    * Coordinate and implement the delivery of agency and carrier services to clients.
    * Prepare summaries of insurance coverage, schedules, and proposals for client review.
    * Monitor policy audits and facilitate any necessary corrections.
    * Analyze client contracts and ensure compliance with insurance requirements.

    Teamwork:
    * Adhere to the agency's core values and code of ethics.
    * Uphold the agency's established procedures and data management systems.
    * Demonstrate a commitment to continuous learning and knowledge sharing within the team.

    Qualifications:
    * Property & Casualty license
    * 5 years of experience in Commercial Lines insurance (preferred).
    * Strong understanding of business insurance coverage and premium rating methods.
    * Proven ability to build and maintain positive client relationships.
    * Excellent communication, interpersonal, and organizational skills.
    * Proficiency in agency management systems and relevant software.
    * Ability to travel occasionally to meet with clients.


    After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

    About Advantage Technical

    With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit .

    Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

    All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

     

  • 2 Months Ago

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Customer Support/Technical Support
  • Hexagon US Federal
  • Harbor, HI OTHER
  • Company OverviewAt Hexagon US Federal we provide cutting-edge technologies and a wide range of professional services to enable our customers to make smarter and faster operational decisions and improv...
  • 6 Days Ago

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Project Manager
  • Parsons Technical Services, Inc.
  • Fort Shafter, HI FULL_TIME
  • In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career worki...
  • 1 Month Ago

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Technical Support Specialist
  • Hilton Grand Vacations
  • Honolulu, HI FULL_TIME
  • Job DescriptionThe Technical Support Specialist is responsible for daily operational end-user support of all computer software and hardware, associated peripherals, installation, troubleshooting, and ...
  • 19 Days Ago

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CLIENT SUCCESS MANAGER
  • Hawaii Tech Support
  • Honolulu, HI FULL_TIME
  • Firm: Hawaii Tech Support Category: Full Time Created: 09-19-2022 Education: Diploma Branch: Marketing Experience: Mid Career (2 years of experience) Work city: Honolulu, Hawaii Salary: $60,000 Job op...
  • Just Posted

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Construction Manager - Ahtna Infrastructure & Technologies
  • Ahtna Technical Services, Inc.
  • Aiea, HI FULL_TIME
  • DescriptionSummary: Oversee all aspects of field activities and construction management on Federal environmental remediation, building construction, and facility renovation contracts. The Construction...
  • 3 Days Ago

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Technical Support Manager
  • Spectrum Staffing Services/HRStaffers Inc.
  • SUMMARY The Technical Support Manager is responsible for the hiring, development and retention of the Technical Support ...
  • 6/12/2024 12:00:00 AM

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Technical Support Manager
  • ESET North America
  • San Diego, CA
  • WHO IS ESET: We are a global digital security company, protecting millions of customers and thousands of companies world...
  • 6/12/2024 12:00:00 AM

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Technical Support Manager
  • K2 Partnering Solutions
  • Dallas, TX
  • One of our esteemed client is looking to hire a seasoned Technical Account Manager to ideally work in a hybrid model in ...
  • 6/12/2024 12:00:00 AM

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Technical Support Manager
  • Lone Star National Bank
  • Pharr, TX
  • Job Details Job Location MAS Building - Pharr, TX Summary The Technical Support Manager will oversee the Help Desk Suppo...
  • 6/11/2024 12:00:00 AM

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Technical Support Manager
  • Storm2
  • Bellevue, WA
  • ⚡Position: Technical Support Manager (Escalations) 🌎Location: Seattle WA (Hybrid) ⚡Company: FinTech/Payments 💸 Salary:...
  • 6/10/2024 12:00:00 AM

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Technical Support Manager
  • Haivision MCS
  • Atlanta, GA
  • Technical Support Manager The Technical Support Manager (TSM) is responsible for ensuring the delivery of first-class su...
  • 6/10/2024 12:00:00 AM

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POS Technical Support Manager
  • Optimus - People. Solutions. Delivered.
  • Houston, TX
  • A key Optimus client is needing a POS Technical Support Manager for their retail petroleum business. The candidate will ...
  • 6/9/2024 12:00:00 AM

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Technical Support Manager-MRI
  • MXR Imaging, Inc.
  • Manasquan, NJ
  • MXR - The Imaging Solutions Company (MXR) is one of the largest independent providers of diagnostic imaging equipment sa...
  • 6/8/2024 12:00:00 AM

Hawaii (/həˈwaɪi/ (listen) hə-WY-ee; Hawaiian: Hawaiʻi [həˈvɐjʔi]) is the 50th and most recent state to have joined the United States, having received statehood on August 21, 1959. Hawaii is the only U.S. state located in Oceania, the only U.S. state located outside North America, and the only one composed entirely of islands. It is the northernmost island group in Polynesia, occupying most of an archipelago in the central Pacific Ocean. The state encompasses nearly the entire volcanic Hawaiian archipelago, which comprises hundreds of islands spread over 1,500 miles (2,400 km). At the southea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$133,862 to $178,379

Technical Support Manager in Anaheim, CA
The Technical Support Manager will provide leadership and management of the Technical Division which is responsible for the full life cycle of all technology products and services.
January 07, 2020
Technical Support Manager in Melbourne, FL
The job of a manufacturing technical support manager is to plan and supervisor all technical repair, maintenance, upgrade and installation works of technical aspects such as machinery, spare parts and electrical fittings.
February 08, 2020
Technical Support Manager in Fort Smith, AR
Serve as the top-line escalation point for high-priority support cases including overall triage and management.
December 29, 2019