Technical Communicator manages dealer and manufacturer technical problems in an expedient and cost effective manner for the customer. Provides employees with technical information beyond their ability to readily locate. Being a Technical Communicator serves as a liaison between the manufacturer and employee on technical problems encountered by the dealership. Requires a high school diploma. Additionally, Technical Communicator typically reports to a supervisor or manager. The Technical Communicator works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Technical Communicator typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Reports to: Vice President of Finance and Operations
Supervises: Human Resources Administrative Assistant
Volunteers
Purpose:
Under the direction of the Vice President, the Director of Human Resources is responsible for overseeing, maintaining, and enhancing the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices as they relate to the mission and strategic plan of Western Dakota Technical College. Ensures compliance with credentials and qualifications requirements for the Higher Learning Commission, the Board of Technical Education, and program accrediting agencies. Ensures compliance with state and federal employment and working conditions laws.
Working Conditions:
This is a full-time position and most of the work to be performed is done in usual office working conditions. Days and hours of work are Monday through Friday, 7:30 a.m. to 4:00 p.m. However, there may be times when travel for meetings, training or attendance at weekend events is required.
Physical Demands:
The duties of this position are primarily sedentary in nature; however, some standing, bending, and twisting on a daily basis is required. Some lifting of approximately 50 lbs. may be necessary at times.
Bachelor’s Degree in Business Administration, Organizational Leadership, Human Resources, or similar degree and at least 3-5 year’s work-related experience.
Core Benefits - Qualifying employees are eligible to receive a medical benefit offering, with coverage provided through Wellmark Blue Cross Blue Shield, along with dental as a separate benefit offering through Delta Dental. An Employee Assistance Program through a work-health-life services program called The Standard is also a benefit for all employees. Western Dakota Technical College also supports healthcare and dependent care flexible spending accounts (FSA), Voluntary Life and Ad&D, Voluntary Short Term Disability, Voluntary Accident Insurance and Voluntary Critical Illness Insurance through Employee Navigator.
Retirement - Western Dakota Technical College offers an outstanding retirement package through South Dakota Retirement System (SDRS). As a WDTC employee, you will contribute 6% to SDRS each pay period, and WDT will match 6% for qualifying employees (3 year vesting period). Supplemental Retirement Plans are also offered.
Additional Benefits - Western Dakota Technical College offers additional benefits for all employees. Those benefits include an onsite gym and other wellness vendor discounts, educational benefits, professional development, flex time and much more! An Employee Assistance Program (EAP) is supported through The Standard, allowing employees and their families to contact skilled support specialists for everything from therapy referrals to financial counseling.
For additional information, please visit Western Dakota Technical College's HR website.