Systems Administrator jobs in Kentucky

Description

Premier Packaging provides innovative packaging solutions through a combination of curiosity, drive, and a culture that embraces an entrepreneurial spirit. We are responsive to our customers’ needs, responsible to one another and the environment, and improve our processes to deliver quality products. We ask ‘Why’ so we can deliver the ‘How’.

ESSENTIAL FUNCTIONS

• Configure, maintain and optimize the Enterprise Resource Planning system.
• Collaborate closely with various business units to ensure the ERP system meets the business needs effectively.
• Serve as the main point of contact for technical support.
• Provide technical support, troubleshoot issues, and implement enhancements to streamline business processes.
• Exercise independent judgment to analyze and diagnose application-related problems and issues.
• Administer and maintain the ERP system, including user access, security settings, and system configurations.
• Monitor system performance and ensure optimal operation of the ERP system.
• Conduct regular system audits to ensure data security & integrity, accuracy, and compliance with organizational policies and regulations.
• Develop and maintain system documentation, including user guides, standard operating procedures, and configuration details.
• Plan and execute system upgrades, patches, and migrations in coordination with business teams.
• Coordinate with internal & external resources and consultants for system integrations, upgrades, and support as needed.
• Provision new users and provide basic training to new employees on system usage.
• Train end-users on system functionalities, best practices, and new features.
• Stay updated on industry trends, best practices, and advancements in ERP technologies to recommend improvements and optimizations.
• Effectively communicates with internal team members and end users to ensure clear and prompt delivery of solutions.
• Provides superior customer service to all system users.

JOB REQUIREMENTS

• Minimum 3 years of experience as a System Administrator.
• Minimum 3 years of experience with ERP systems within manufacturing or distribution.
• Minimum of 3 years of help desk experience handling Tier 2 & 3 tickets.
• Minimum of 3 years of experience with Advantzware ERP or other corrugated manufacturing ERP.

Qualifications