Spa Concierge jobs in the United States

Sojourn Spa is currently hiring Spa Concierges for both full-time and part-time positions!

Sojourn encourages current massage students to apply. After six months of front desk commitment and obtaining your Missouri license, LMT positions are immediately available.

Who We Are:

Kansas City Natives Bring a Luxury Spa Destination to Kansas City's Newest Luxury Destination Hotel. Located in the heart of the Kansas City Country Club Plaza, Sojourn Spa is the ultimate luxury destination in the city, providing accessible wellness in a relaxed, yet sophisticated environment. We invite you to join our team; giving clients an experience that only the best of Kansas City can offer in our inviting wellness spa retreat.

Sojourn Spa welcomes all Kansas Citians and travelers, and is ensuring access to all guests by offering ADA-compliant spaces and amenities, including a custom ADA infrared sauna and ADA treatment table. All are welcome on their wellness journey at Sojourn Spa.

www.SojournSpaKC.com

Duties and Responsibilities:

• Be on time for your shift.
• Properly open and close spa each day according to Standard Operating Procedures.
• Accurately book, change and cancel spa appointments.
• Acknowledge and greet everyone who enters and leaves spa facilities.
• Provide detailed descriptions of spa treatments, packages, services, facility features, cancellation policy and hours of operation.
• Utilize spa computers with skill and proficiency.
• Answer the phone promptly and use the guest’s name throughout the phone conversation.
• Actively promote the spa treatments, services, sessions and retail, as well as programs, promotions and discounts available.
• Maintain eye contact when addressing external and internal guests.
• Handle guests’ questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
• Maintain a clean; safe, fully stocked, and well-organized work area.
• Develop the ability to work without constant direct supervision and remain at assigned area for extended periods of time.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

Position Requirements:

• Must be detail-oriented and have ability to multi-task.
• Minimum 1 year retail or spa experience.
• Ability to be efficient and productive in a fast-paced environment.
• Must have enthusiasm and possess excellent customer service skills.
• Enjoy working with people and possess a friendly and outgoing personality.
• Excellent communication, listening and computer skills.
• Must be a team player.

*Note* All duties and requirements stated above are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor.

We offer competitive compensation. If you are a motivated individual with excellent customer service skills, we would love to hear from you. Apply now!

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 8 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Work Location: In person