Software Support Engineer jobs in Connecticut
Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Software Support Engineer jobs
Software Support Engineer - Remote | WFH
- Get It Recruit - Information Technology
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Hartford, CT
FULL_TIME
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Are you a tech enthusiast with a knack for solving software issues? Join our dynamic team as a Software Support Engineer! We're a niche marketing company based in Connecticut, and we've been leaders in our field for over 25 years. As we expand our clientele, we're scaling up our Software Support Engineer team to ensure top-notch service and support.
Position Overview
In this role, you'll act as a crucial link between our help desk and senior engineering teams, providing expert troubleshooting for software-related issues. Our experienced engineers will offer guidance and mentorship, helping you grow in your career. If you're looking for a company with a clear career growth path and a supportive environment, this is the opportunity for you.
Salary & Benefits
Competitive salary range: $70,000 - $85,000
Comprehensive benefits package
Flexible hybrid/remote work options
Company headquarters located in Hartford County, CT
Key Responsibilities
Serve as the escalation point for the help desk team, troubleshooting software solutions deployed at client locations across the country
Collaborate with help desk and software engineering teams to communicate complex issues and find effective solutions
Conduct root cause analysis and identify trends in system issues
Diagnose and resolve issues related to marketing content delivery, using tools like RabbitMQ, rsync, etc.
Troubleshoot network connectivity problems using network analyzer tools (Ping)
Investigate hardware-related issues, including barcode scanners, printers, and video/audio displays
Learn and adapt to our technical environment, which includes embedded Linux, Python, C , Bash, scripting, and JavaScript
Qualifications
Degree in Computer Science, Software Development, IT, or equivalent experience
Experience in troubleshooting and analytical problem-solving
Eagerness to learn new technologies (Python, Linux, C , scripting, databases)
Proficiency in a Linux environment, programming languages, and databases is highly desired
Excellent communication and collaboration skills
If you're passionate about technology and eager to grow your career in a supportive and innovative environment, we want to hear from you!
How To Apply
Please send your resume to our email.
Employment Type: Full-Time - 2 Days Ago
ERP Application Support Consultant - Connecticut
- Intact Software
-
Connecticut, CT
FULL_TIME
- About Us Intact delivers perfect-fit software solutions that elevate the businesses of our customers. Powered by our customer-focused, collaborative and innovative team of Intacters, our software is u...
- 11 Days Ago
Azure Cloud Engineer
- Flexi Software
-
Shelton, CT
FULL_TIME
- Job DescriptionFlexi Software, a 30 year old enterprise software company, is looking for an Azure Cloud System Engineer to manage our Flexicloud infrastructure. Flexi develops commercial enterprise ac...
- 2 Days Ago
SQL Database Development Engineer
- Flexi Software
-
Shelton, CT
FULL_TIME
- Job DescriptionFlexi Software, a 30 year old enterprise software company, has an immediate opening for a SQL Development Engineer based in its Shelton, Connecticut, office. Flexi develops commercial e...
- 2 Days Ago
CNC Programmer/CNC Engineer
- Intelliswift Software
-
Bloomfield, CT
CONTRACTOR
- Job title: CNC Programmer/CNC EngineerLocation: Bloomfield, CTDuration: 12 months (Possibility of extension)Pay rate: 45-50/hr on w2 depending on the experienceDescription:ON-SITE POSITIONSummary: Res...
- 4 Days Ago
Sales Solution Engineer
- Intact Software
-
East Berlin, CT
FULL_TIME
- About Us Intact Software Inc delivers perfect-fit software solutions that elevate the businesses of our customers. Powered by our customer-focused, collaborative, and innovative team of Intacters, our...
- 6 Days Ago
Software Support Engineer jobs at Popular Companies
Software Support Engineer
- Robert Half
-
Milwaukee, WI
- We are seeking an Application Support Engineer to join a tenured and growing team, focusing on internal customer-facing ...
- 6/2/2024 12:00:00 AM
Software Support Engineer
- Tranzeal Incorporated
-
San Jose, CA
- Software Support Engineer (W2 only role) Experience writing and debugging JavaScript Code Working knowledge of object-or...
- 6/2/2024 12:00:00 AM
Enterprise Billing Software Support Engineer
- Idaho State Job Bank
-
Boise, ID
- Enterprise Billing Software Support Engineer at Lumen in Boise, Idaho, United States Job Description About Lumen Lumen i...
- 6/2/2024 12:00:00 AM
Software Support Engineer - Workday experience required
- Insurance Office of America
-
Lake Mary, FL
- Description Position at Insurance Office of America Title: Software Support Engineer Welcome to Insurance Office of Amer...
- 6/2/2024 12:00:00 AM
Senior Software Support Engineer/Biomedical Engineer
- BioFire Diagnostics, LLC.
-
Hazelwood, MO
- Senior Software Support Engineer Description: The Senior Software Support Engineer will support and develop software for...
- 6/1/2024 12:00:00 AM
Software Support Engineer (Partially Remote)
- Latitude Inc
-
Austin, TX
- This position allows for 2 days per week remote / work from home. Salary: $100,000 - 143,000/year We are seeking a skill...
- 5/30/2024 12:00:00 AM
Software Support Engineer
- TicketManager
-
Calabasas, CA
- Live events are fun. Concerts, sporting events, festivals....we make lifelong memories enjoying live events with friends...
- 5/29/2024 12:00:00 AM
IT Software Support Engineer
- Idaho State Job Bank
-
Boise, ID
- IT Software Support Engineer at Micron Technology, Inc. in Boise, Idaho, United States Job Description Our vision is to ...
- 5/29/2024 12:00:00 AM
About Connecticut
Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Engineer jobs
$74,347 to $99,531
Most Popular Cities in Connecticut for Software Support Engineer Jobs
What does a Software Support Engineer do?
Software Support Engineer in Cincinnati, OH
This role is responsible for production support development of consumer facing digital banking applications in a fast paced agile environment.
January 21, 2020
Software Support Engineer in Racine, WI
Software developers are in charge of the entire development process for a software program.
December 07, 2019
Software Support Engineer in Huntington, WV
Primarily responsible for providing world class technical support to Blue Prism customers and partners, and will be reporting to the Customer Support Manager.
December 11, 2019