Slot Club Shift Supervisor supervises and coordinates the work of slot club representatives during an assigned shift. Creates and implements training programs for all new employees. Being a Slot Club Shift Supervisor ensures that all guest service inquiries and complaints are properly addressed and that slot club members are completely satisfied. Ensures compliance with federal and state gaming regulations. Additionally, Slot Club Shift Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Slot Club Shift Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Slot Club Shift Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Description
Enjoy:
- FREE Jekyll Island Annual Parking Pass
- FREE Employee Meals
The RESORT:
Experience the history and grandeur of the Jekyll Island Club Resort and the Jekyll Ocean Club Resort, two of the newest properties in the Noble House Hotels & Resorts collection. Truly an icon with so many stories to tell. Along with accommodations at the two resorts, and the Cottages, there are 5 F&B outlets, extensive in-door and outdoor event venues, and comprehensive recreational activities on the island. Come and be a part of the excitement and spend every day in sunny paradise with beautiful views!
THE JOB:
Our Guest Service Supervisor has the opportunity to provide memorable guest experiences throughout the day. As the first and last person a guest sees gives us the opportunity to set the tone for the guest experience and the opportunity to correct any issues upon departure. Positioned in the lobby of the resort, the Front Desk is a hub for guests to receive information and ask questions about the property and the local area attractions. We are looking for an individual with a dynamic personality to take ownership of guests from all backgrounds to make them feel welcome and appreciated.
The BENEFITS:
In return, you are rewarded with a competitive compensation package, including:
Our CULTURE
The passion of our people is our greatest asset. We are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences. People who best fit Jekyll Island Club Resort are sharp, hardworking, and reliable team players.
Our VALUES
A primary focus for Noble House is to impart our core values to each and every team member. These include:
Requirements
Are you contagious of great smiles? Do you enjoy having fun at work?
To be successful in this position, we're looking for an amazing people connector who thrives on creating experiences. This role requires skills such as patience, empathy, a desire to take care of others and ability to have FUN.
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.