Sleep Center Manager jobs in Ohio
Sleep Center Manager manages and oversees the day-to-day operations of one or more sleep centers. Responsibilities may include staffing, training, scheduling, budgeting, and marketing for the center(s). Being a Sleep Center Manager ensures patient care meets high-quality standards. Develops and implements policies and procedures for the sleep center(s). Additionally, Sleep Center Manager typically requires a bachelor's degree. Requires registration as a Polysomnographic Technician. Typically reports to a director. The Sleep Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Sleep Center Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Sleep Center Manager jobs
Sleep Contact Center, CSR
- Medical Service Company
-
Cleveland, OH
FULL_TIME
-
MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70 years!
MSC is an 12-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2023!MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.In Addition, we are very proud to share that we have been awarded the distinguished honor of2021 - HME Provider of the Year!We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY!- Competitive Pay
- Advancement Opportunities
- Medical, Dental & Vision Insurance
- HSA Account w/Company Contribution
- Pet Insurance
- Company provided Life and AD&D insurance
- Short-Term and Long-Term Disability
- Tuition Reimbursement Program
- Employee Assistance Program (EAP)
- Employee Referral Bonus Program
- 401k (with a matching program) / Roth IRA
- Company Discounts
- PayActive/On-Demand Pay
- Paid vacation, Sick Days, You Days and Holidays
Our Sleep Contact Center Specialist Responsible for incoming phone inquiries related to PAP therapy, scheduling appointments with respiratory therapists, and working to ensure excellent customer service.Responsibilities and Duties:- Proficiency in company Enterprise System necessary to enter orders, research patient inquires and status updates for new equipment.
- Handles inbound patient calls, utilizing listening skills to ensure patient’s needs and concerns regarding their equipment or services are addressed. Ensures that all requests are handled accurately and efficiently.
- Communicate with patients and referrals regarding order status, delivery schedules, and any necessary documentation or information required.
- Address patient inquiries, concerns, and provide appropriate support throughout the ordering process.
- Verify insurance coverage and previous DME history as required.
- Efficiently schedule appointments for patients, considering availability, urgency, and specific requirements.
- Utilize the scheduling system to manage appointment calendars and optimize the booking process.
- Streamline the appointment booking process to minimize wait times and maximize efficiency.
- Schedule patients needing appointments with Respiratory Therapists (RT) for PAP set ups, mask refits, RT education, etc.
- Quality insurance, disclose patient financial responsibility and collect method of payment as required by MSC protocol.
- Communicate compliance requirements in first 90 days of PAP therapy to patient to ensure continued insurance coverage.
- Identifies complimentary products that may benefit the patient while providing additional information about the equipment.
- Contact appropriate parties to obtain any missing information as necessary.
- Input patient information and orders into system as necessary.
- Responsible for meeting metric standards set by Sleep Contact Center Manager to ensure success.
- Excellent communication skills to interact with customers over the phone and provide support.
- Displays patience, empathy, active listening and understanding to address customer concerns and inquiries.
- Strong problem-solving skills to identify and resolve customer issues effectively.
- Proficient in explaining complex technical information in a clear and understandable manner
- Ability to accurately document patient and referral interactions, including issue descriptions, resolutions, and follow-up actions taken.
- Knowledge of privacy and data protection regulations, such as the Health Insurance Portability and Accountability Act (HIPAA).
- Ability to work effectively as part of a team, collaborating with other call center specialists, technicians, and healthcare professionals.
- Willingness to share knowledge and support colleagues when needed.
- Strong organizational skills to handle multiple customer inquiries and tasks simultaneously.
- Ability to prioritize and manage time effectively to meet service level agreements and response time targets.
- Perform other duties as assigned.
Qualifications:Education: Graduate of an accredited high school.Experience/Knowledge/Skills/Physical Requirements:- Minimum of 1 year of progressively responsible customer service experience.
- Customer oriented with excellent oral and written communication skills
- Pleasant personality with excellent phone and interpersonal and organizational skills (a team player)
- Ability to organize and coordinate multiple tasks
- Self Motivated/ Team Player
- Works well independently and in a fast paced environment
*** Starting no less than $16.70 per hour
- Just Posted
Garage Clothing - Store Manager - Easton Town Center - Columbus, OH
- Garage clothing - Store manager - Easton Town...
-
Columbus, OH
FULL_TIME
- Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
- 14 Days Ago
Garage Clothing - Assistant Store Manager - Easton Town Center - Columbus, OH
- Garage Clothing - Assistant Store Manager - Easton...
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Columbus, OH
FULL_TIME
- Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
- 26 Days Ago
Psychiatric Nurse Practitioner
- Center for Behavioral Health and Sleep disorders
-
Medina, OH
PART_TIME,CONTRACTOR
- Center for Behavioral Health and Sleep Disorders (CBHSD) is a small private practice located in Medina close to the public square. At CBHSD, we incorporate a multidisciplinary approach geared to treat...
- 8 Days Ago
Pulmonary/Sleep Medical Call Center Represenative
- Dayton Respiratory Center
-
Dayton, OH
FULL_TIME
- Job Overview:We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing...
- 15 Days Ago
Clinical Instructor Housestaff Sleep
- The Ohio State University Wexner Medical Center
-
Columbus, OH
OTHER
- Fellow in the Division of Pulmonary Critical Care and Sleep within the Department of Internal Medicine who provides direct patient care to continue education and training in the specialty of sleep med...
- 19 Days Ago
Sleep Center Manager jobs at Popular Companies
Associate Product Manager, Center Management (Remote)
- Teaching Strategies, LLC
-
Bethesda, MD
- Be a Part of our Team! Join a working family that is dedicated to the mission of the work we do! Teaching Strategies is ...
- 6/12/2024 12:00:00 AM
Center Manager
- European Wax Center
-
Austin, TX
- Are you a passionate and experienced leader that thrives in building great teams and looking to be a part of an organiza...
- 6/11/2024 12:00:00 AM
Centre Manager
- Halfords
-
Dayton, OH
- Centre Manager Apply now Job no: 548004 Work type: Full time Site: Kettering Categories: Autocentre Management Location:...
- 6/9/2024 12:00:00 AM
SLEEP CENTER TECHNOLOGIST
- Salina Regional Health Center
-
Salina, KS
- POSITION SUMMARY Position Summary: The Sleep Center Technologist works under the general supervision of the medical dire...
- 6/9/2024 12:00:00 AM
Center Manager
- HairClub
-
Independence, OH
- For over 45 years, we’ve helped more than half a million members reclaim their hair and their confidence. HairClub’ s vi...
- 6/8/2024 12:00:00 AM
Sleep Center Manager
- HR Partners
-
Atlanta, GA
- Job Description Job Description Established Respiratory practice in Northern Georgia seeking a Sleep Center Manager for ...
- 6/8/2024 12:00:00 AM
Contact Centre Manager (Customer Service) - Penang
- Teleperformance
-
Mastic, NY
- Qualifications: Requirements: Bachelors degree or equivalent diploma Dynamic leader with experience and passion for mana...
- 6/8/2024 12:00:00 AM
Center Manager
- BPL Plasma
-
Copperas Cove, TX
- **Position** : Center Manager **Location** : Copperas Cove, TX The purpose of this position is to manage the daily opera...
- 6/8/2024 12:00:00 AM
About Ohio
Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus.
The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically know...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Sleep Center Manager jobs
$82,790 to $110,728
Most Popular Cities in Ohio for Sleep Center Manager Jobs
What does a Sleep Center Manager do?
Sleep Center Manager in Louisville, KY
Carthage Area Hospital is proud to operate a full-service sleep center.
January 22, 2020
Sleep Center Manager in Billings, MT
Obstructive sleep apnea can be caused by relaxation of the upper airway muscles during sleep and subsequent blockage of the airway by the tonsils, uvula or fatty tissue.
February 19, 2020
Sleep Center Manager in Fort Lauderdale, FL
An estimated 20 million Americans experience obstructive sleep apnea, a common sleep disorder.
December 09, 2019