Lennox National Account Services (NAS), wholly owned by Lennox International, a 120 year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.
We have 100 offices throughout the continental United States and are still growing and expanding. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenue. In order to so we need good people like you, who want to grow and learn. We consistently offer the best of both to all our employees. We are an equal opportunity employer (EEOC).
Benefits:
For information regarding our impressive benefits package, please visit our website at: LII Benefits. We have matching 401(k), comprehensive health and wellness, perks and discounts, pet insurance, free subscriptions and much more! Note: benefits may vary depending on the position and are subject to change.
As a Service Account Manager, you will be responsible for fostering strong client relationships and ensuring exceptional service delivery. You will serve as the primary point of contact for clients, understanding their needs, resolving issues, and identifying opportunities for service improvement. This role requires a blend of interpersonal skills, strategic thinking, and a proactive approach to customer satisfaction. As a Service Account Manager, you will be responsible for fostering strong client relationships and ensuring exceptional service delivery. You will serve as the primary point of contact for clients (external and internal), understanding their needs, resolving issues, and identifying opportunities for service improvement. This role requires a blend of interpersonal skills, strategic thinking, and a proactive approach to customer satisfaction.
Key Responsibilities:
Qualifications: