Security Dispatcher - Casino responds to calls requiring security actions or assistance and alerts appropriate staff. Notifies officers or guards of activity requiring security presence. Being a Security Dispatcher - Casino describes the nature and location of events. Handles emergency and non-emergency phone calls from customers and employees. Additionally, Security Dispatcher - Casino logs all calls in the required format or system. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Security Dispatcher - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Security Dispatcher - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Summary :
The Security Dispatcher is responsible for maintaining professional, effective, and
efficient operation of Baptist Health Security Operations Center. Coordinates activity of
Security Officers in the field and communicates via radio. Receives calls for Security
Dispatch, Panic Alarms, Door Alarms, Fire Alarms, Incident Notification, via telephone
from patients, visitors, and employees. Maintains records associated with the Security
Operations Center. Monitors alarms to systems for medical gas, fire and life safety,
infant abduction, access control, and generators. Dispatches appropriate resources via
radio and telephone for response to system alarms. Actively participates in outstanding
customer service and accepts responsibility in maintaining relationships that are equally
respectful to all.
Other information :
High School Diploma or GED equivalent preferred. 7 years of total related experience.
medical services preferred. Knowledge of security and fire systems, software and
technology including CCTV, Access Control, Duress, Infant Protection, Computer Aided
Dispatching, and Physical Security Information Management systems preferred. Ability
to maintain composure and ensure accuracy in assigning and documenting tasks in a
fast-paced environment that includes frequent interruptions, changes in priorities, and
under stressful circumstances. High security awareness. Ability to maintain
confidentiality in all matters pertaining to patients, visitors, and / or employees required.
Communications skills must focus on customer service by maintaining proper telephone
and radio etiquette. Must be able to read, write, speak, and have good comprehension
of conversational in English. Basic computer skills and knowledge of Microsoft Office.
This job will be authorized 80.00 hours bi-weekly.
Last updated : 2024-05-22