About Us:
At Big Escape Rooms, we create immersive and challenging escape room experiences that bring people together for fun and adventure. We're looking for a passionate and organized Escape Room Manager to lead our team and ensure a memorable experience for every guest.
Job Summary:
The Escape Room Manager will oversee daily operations, manage staff, and enhance customer experiences. This role requires a blend of creativity, leadership, and a keen attention to detail.
Key Responsibilities:
Manage day-to-day operations of the escape room facility.
Lead, train, and motivate a team of game masters and support staff.
Develop and implement new escape room themes and puzzles.
Ensure high levels of customer satisfaction through excellent service.
Monitor game operations and troubleshoot issues as they arise.
Manage scheduling, staffing, and inventory.
Conduct promotional activities and community outreach to drive business.
Maintain a clean, safe, and engaging environment.
Qualifications:
Previous experience in management, preferably in the entertainment or hospitality industry.
Strong leadership and team-building skills.
Excellent communication and customer service abilities.
Creative problem-solving skills and attention to detail.
Passion for games, puzzles, and immersive experiences.
Availability to work flexible hours, including weekends and holidays.
What We Offer:
Competitive salary and performance-based bonuses.
Opportunities for professional development and growth.
A fun and dynamic work environment with a passionate team.
Employee discounts and perks.
How to Apply: Interested candidates should submit their resume and a cover letter to [Your Email Address] with the subject line "Escape Room Manager Application."
Join us in creating unforgettable experiences!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Schedule:
Work Location: In person