Room Service Supervisor - Casino jobs in Wisconsin
Room Service Supervisor - Casino assists in all aspects of the room service function. Supervises the room service personnel in the receipt of orders, delivery of food, and billing of room service. Being a Room Service Supervisor - Casino ensures orders are recorded correctly and delivered promptly. May require a high school diploma or its equivalent. Additionally, Room Service Supervisor - Casino typically reports to a manager. The Room Service Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Room Service Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Room Service Supervisor - Casino jobs
Dining Room Supervisor
- Lake of the Torches Resort Casino
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Lac du Flambeau, WI
FULL_TIME
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SUMMARY: The primary responsibility of this position is to supervise and manage the activities of the dining room department staff and assist in the management of all dining room department operations.
Duties And Responsibilities- Enforce performance standards, policies, and procedures as they relate to the operation, and monitor staff’s service on the dining room floor. Ensure smooth and efficient operations on a continual basis.
- Ensure the highest possible standards of guest service and employee relations are maintained and carried out in a fair and equitable manner.
- Is responsible for assisting in the management and performance of the dining room staff including hiring, scheduling, performance reviews, disciplinary actions, payroll activities and training and development activities.
- Ensures that dining room staff is providing exceptional guest service maintaining profitability of the Eagle’s Nest and the overall profitability of the Lake of the Torches Resort Casino.
- Assists in the monitoring of internal operations including daily operations, scheduling, management of policies and procedures and guest satisfaction.
- Assigns daily activities and sections to dining room staff.
- Responsible for reviewing and assigning staff to appropriate shifts on a daily and weekly basis to ensure adequate staffing coverage.
- Trains and orients dining room staff to position responsibilities, department operating procedures and maintenance of hygiene and cleanliness guidelines
- Computes guest check totals and completes cash handling on assigned Point of Sales System.
- Works closely with the Eagle’s Nest Operations Manager to analyze dining room performance and implements enhancements to maximize revenues and increase guest satisfaction.
- Is responsible for participating in the development and adherence to the Eagle’s Nest budget that may include staff and equipment forecasting.
- Responsible for recommending and maintaining Eagle’s Nest objectives, standards and policies and procedures for review by the Eagle’s Nest Operations Manager.
- Resolves associate interdepartmental or guest disputes in accordance with established policies and procedures and informs Eagle’s Nest Operations Manager of issues and outcomes.
- Performs other duties as assigned.
Position Relationships
Internal: Frequent contact with associates at all levels within all departments of the organization.
External: Extensive contact with guests and visitors. Occasional contact with suppliers and sales representatives.
EDUCATION: A high school education or equivalent is required.
EXPERIENCE: A minimum of two years supervisory experience in a high volume, full service, quality dining environment is required. Prior customer service and cash handling experience is required.
Work Environment- Work Conditions: The majority of responsibilities are performed within all areas of the restaurant with exposure to differentials in temperature.
- Exposure to Hazards: Controlled exposure to high temperatures from cooking equipment and food preparation may occur. May be exposed to situations where spills, wet floors, secondhand smoke or guest/employee behaviors may create undesirable conditions.
- Physical Requirements: Continual walking, bending, standing and lifting is required.
LICENSE REQUIREMENTS: Must be able to be licensed by the Lac du Flambeau Tribal Gaming Commission.
BEHAVIORS: The vision, goals and objectives of Lake of the Torches Resort Casino requires the Dining Room Supervisor to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, guests and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each guest, visitor and fellow employee is a requisite of successful job performance.
OTHER: Must attend all mandatory meetings and participate in departmental training and development sessions.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by an individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills. Management reserves the right to revise the position description and to require that other tasks be performed if or when the position changes. - 13 Days Ago
Casino Housekeeping Supervisor
- Lake of the Torches Resort Casino
-
Lac du Flambeau, WI
FULL_TIME
- DESCRIPTION OF DUTIES: The primary responsibility of this position is to supervise and manage the activities of housekeeping department staff and assist in the management of all housekeeping departmen...
- 13 Days Ago
Room Service Supervisor
- Marcus Hotels & Resorts
-
Geneva, WI
FULL_TIME
- DescriptionIf you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect care...
- 15 Days Ago
Room Service Supervisor
- Grand Geneva Resort & Spa
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Geneva, WI
FULL_TIME
- Description If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect car...
- 24 Days Ago
Room Service Supervisor
- Grand Geneva Resort
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Geneva, WI
FULL_TIME
- Description If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect car...
- 25 Days Ago
Dining Room Server Assistant
- Lake of the Torches Resort Casino
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Lac du Flambeau, WI
FULL_TIME
- DESCRIPTION OF DUTIES: The primary responsibility of this position is to assist servers in providing efficient service to dining guests and maintaining the dining room. Specific responsibilities inclu...
- 13 Days Ago
Room Service Supervisor - Casino jobs at Popular Companies
Restaurant General Manager, TAO Chicago
- Tao Group Hospitality
-
Chicago, IL
- Tao Group Hospitality offers competitive benefits for all full-time team members such as: Medical, Dental, and Vision Co...
- 6/11/2024 12:00:00 AM
*UPHOLSTERER I - FT
- Seminole Gaming
-
Fort Lauderdale, FL
- Overview: About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship ...
- 6/11/2024 12:00:00 AM
Housekeeper: PT (days)
- Buffalo Run Casino & Resort
-
Miami, OK
- Summary of Duties Perform quality work within deadlines with or without direct supervision. Interact professionally with...
- 6/11/2024 12:00:00 AM
Executive Housekeeper
- Ocean Casino Resort
-
Atlantic City, NJ
- The Manager Housekeeping is responsible for the development and direction of the Housekeeping Department to ensure the c...
- 6/11/2024 12:00:00 AM
BEVERAGE SUPERVISOR
- Chukchansi Gold Resort and Casino
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Coarsegold, CA
- To hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our ...
- 6/11/2024 12:00:00 AM
Security Officer - Part Time
- Hollywood Gaming at Dayton Raceway
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Dayton, OH
- WERE CHANGING ENTERTAINMENT. COME JOIN US.: Were always looking for talent that believes in having fun. At PENN Entertai...
- 6/11/2024 12:00:00 AM
Front Desk Clerk - Steady Extra (Paris LV)
- Caesars Entertainment
-
Las Vegas, NV
- Job Description JOB SUMMARY: As a Front Desk agent you will be responsible completing arrival and departure transactions...
- 6/11/2024 12:00:00 AM
Massage Therapist
- Sandia Resort Casino
-
Albuquerque, NM
- MASSAGE THERAPIST Description: Position Summary Responsible for providing all types of massage and body treatments offer...
- 6/11/2024 12:00:00 AM
About Wisconsin
Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast.
With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Service Supervisor - Casino jobs
$30,045 to $54,935