Room Service Manager - Casino manages all aspects of the room service function. Ensures timely and accurate delivery of food and beverages. Being a Room Service Manager - Casino may require a high school diploma or its equivalent. Typically reports to the head of the unit/department. The Room Service Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Room Service Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
About us
NYLO Hotel Providence Warwick is a small business in Warwick, RI. We are professional, agile and professional.
Our work environment includes:
**Overview:** We are seeking a dedicated Room Manager to oversee the operations and guest experience at our hotel. The ideal candidate will have a strong background in hotel management and guest relations, ensuring a seamless and enjoyable stay for all guests. **Duties:** - Manage room inventory and pricing to maximize revenue - Supervise front desk staff and ensure exceptional customer service - Handle phone systems efficiently and professionally - Conduct night audits to reconcile daily transactions - Coordinate with housekeeping to maintain room cleanliness standards - Address guest concerns and provide solutions promptly **Qualifications:** - Previous experience in hotel management or a related field - Proficiency in revenue management techniques - Strong supervisory skills to lead a team effectively - Knowledge of front desk operations and phone etiquette - Familiarity with night audit procedures - Excellent guest relations skills to enhance the overall resort experience This role offers the opportunity to showcase your leadership abilities, revenue management skills, and commitment to delivering outstanding guest service. If you are passionate about hospitality and possess the qualifications mentioned above, we invite you to apply for the Room Manager position with us.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
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Work Location: In person