Room Reservations Manager oversees the room reservation staff to ensure maximum customer satisfaction. Trains reservation agents and front desk operators to make room reservations for customers. Being a Room Reservations Manager forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. Ensures rooms are not overbooked and that guests receive requested rooms. Additionally, Room Reservations Manager handles any room disputes. May require a bachelor's degree. Typically reports to a hotel manager. The Room Reservations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Room Reservations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Title: Reservations Assistant - Competitive Pay Benefits!
Location: Myrtle Beach, SC
Company: Monster Reservations Group
Salary: $18 - $22/hour Bonuses!
Join Our Team!
Are you eager to contribute and thrive? Monster Reservations Group is seeking Reservations Assistants! Say goodbye to cold calls and hello to fantastic opportunities.
What We Offer:
Competitive starting pay of $18/hour, with the potential to earn up to $22/hour through bonuses! Comprehensive benefits package encompassing health, dental, and vision insurance. 401k plan featuring up to 4% company match. Exciting company-sponsored vacations to captivating destinations. An array of snacks, beverages, and a supportive work atmosphere. Paid time off for holidays, sick days, and vacations. Convenient weekly pay schedule. Responsibilities:
Engage in outbound/inbound calls to coordinate reservations. Enthusiastically promote destinations and attractions. Deliver exceptional customer service and adeptly resolve guest inquiries. Effectively utilize scripts while also employing critical thinking skills. Qualifications:
Minimum age requirement of 18 years. Preferred experience in sales, customer service, or leadership roles. Outgoing, dependable, and punctual demeanor. Ability to commute to Myrtle Beach, SC. Take the next step and apply today to join the Monster Reservations Group team!
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