Returns Clerk jobs in the United States

Returns Clerk processes all repairs and returns in a timely manner. Schedules, submits and initiates supplier returns in accordance with standard procedures. Being a Returns Clerk records related data and supplier policies during future reporting process. May require an associate degree. Additionally, Returns Clerk typically reports to a supervisor. The Returns Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Returns Clerk
  • Talent Acquisition/Human Resources, The Aaron's Family of Companies
  • Miami, FL FULL_TIME
  • Returns Clerk   Summary:    The Returns Clerk must be able to handle customer problems and complaints and provide satisfaction for these issues in the best interest of both BrandsMart USA and the customer. Knowledge of BrandsMart USA return and exchange policies. Properly and accurately process customer returns of merchandise and exchanges. Assist in customer inquiries. In specific locations, receive and document customer merchandise for repairs and prepare for transport to the BrandsMart Service Corporation Center.    Duties and Responsibilities:  Accept returns based on BrandsMart USA’s return and refund and exchange policies in accordance with the current policy for that item.  Greet each customer in such a way as to make the customer feel genuinely welcome.  Handle all customer problems and complaints.  All customer complaints or problems must be handled quickly and in a courteous and efficient manner. The Returns Clerk must be able to correctly identify a customer’s difficulty and be able to provide a solution with a minimum of direct supervision.  Answer customers inquiries.  All customer inquiries must be quickly and efficiently handled. Answers to customer inquiries requiring other departments must be carried out in such a manner as to inconvenience the customer as little as possible.  Properly and accurately process and document customer returns of merchandise and exchanges.   Knowledge of BrandsMart USA return and exchange policies.  Receive merchandise for repair.  In specific locations, receive and document customer merchandise for repairs. Accurately prepare transfer forms to track merchandise. Prepare merchandise for safe transport to the BrandsMart Service Corporation Center.    Required Education, Experience, and Certifications:   Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills, and abilities to accurately perform the above requirements.  Prior returns experience is required. Prior supervisory experience is preferred.  Prior public relations experience is preferred.  When a store is located inan area where a language other than English is necessary, fluency in that language will be a preferred skill, depending on the demands of the location.    Required Skills and Competencies:  Ability to read English (or another language as may be required for one specific location) sufficiently to read invoices, repair orders, faxed requests and similar written materials.  Basic English language writing skills for completion of orders, request (inter Company and faxed requests) and other necessary correspondence as may be required.  Fluency in spoken English (or other language as may be required for one specific location) for communication with customers sufficiently to be understood and be able to accurately comprehend responses.  Basic math skills, including multiplication, addition, subtraction, and division, necessary to verify amounts and costs of and costs of repairs and parts and quantities as may be     required.   Occasionally the ability to grasp, lift or otherwise move goods weighing up to fifty pounds at a distance of twentyfeet.  Sufficient manual dexterity in at least one hand to be able to operate all computer terminals and other electronic equipment and manually complete paperwork such as repair orders, transfersand customer inquiries.    The above statements are intended to describe the general nature and level of work performed by team members assigned to this classification. The statements are not intended to be an exhaustive list of all job duties performed by team members assigned to this classification.
  • 11 Days Ago

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Returns Clerk
  • Talent Acquisition/Human Resources, The Aaron's Family of Companies
  • WEST PALM BEACH, FL FULL_TIME
  • Returns Clerk Summary: The Returns Clerk must be able to handle customer problems and complaints and provide satisfaction for these issues in the best interest of both BrandsMart USA and the customer....
  • 13 Days Ago

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Returns Clerk
  • Talent Acquisition/Human Resources, The Aaron's Family of Companies
  • DANIA, FL FULL_TIME
  • Returns Clerk Summary: The Returns Clerk must be able to handle customer problems and complaints and provide satisfaction for these issues in the best interest of both BrandsMart USA and the customer....
  • 2 Days Ago

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Returns Clerk
  • TIL VALHALLA PROJECT
  • Saint Augustine, FL FULL_TIME
  • DescriptionReturns ClerkJob DetailsJob TypeFull-timeSaint Augustine, FLDescriptionTil Valhalla Project (T.V.P.) is a veteran-owned apparel company dedicated to Honoring Fallen Heroes by providing free...
  • 2 Days Ago

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Returns Clerk
  • BrandsMart
  • Kendall, FL FULL_TIME
  • We are BrandsMart – A leading Consumer Electronics and Appliance Retailer in the Southeast. With retail stores in Florida and Georgia and a growing e-commerce presence, BrandsMart USA has a legacy of ...
  • 5 Days Ago

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Returns Clerk
  • Talent Acquisition/Human Resources, The Aaron's Family of Companies
  • Kendall, FL FULL_TIME
  • Returns Clerk Summary: The Returns Clerk must be able to handle customer problems and complaints and provide satisfaction for these issues in the best interest of both BrandsMart USA and the customer....
  • 6 Days Ago

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Order Management Specialist, Custom Products
  • Georg Fischer
  • Irvine, CA
  • Your tasks Process all common activities concerning order administration (entry and logistics to run efficiently) Check ...
  • 5/18/2024 12:00:00 AM

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Bakery/Deli Clerk
  • Kroger
  • Studio City, CA
  • Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
  • 5/18/2024 12:00:00 AM

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Returns Specialist / Quality Control
  • Cosmo Appliances
  • Montclair, CA
  • Job Description Job Description Cosmo Appliances is a rapidly growing appliance brand with a deep understanding of curre...
  • 5/18/2024 12:00:00 AM

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Bakery/Deli Clerk
  • Kroger
  • Marina Del Rey, CA
  • Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
  • 5/18/2024 12:00:00 AM

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Warehouse Returns Associate
  • RESA
  • Los Angeles, CA
  • Warehouse Returns Associate The returns processor is responsible for the entire returns process and communicates directl...
  • 5/17/2024 12:00:00 AM

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Grocery Clerk
  • Ralphs Supermarket
  • Long Beach, CA
  • Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environme...
  • 5/16/2024 12:00:00 AM

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Controller
  • Higher Good Talent
  • Hawthorne, CA
  • The ideal candidate is a detail-oriented individual who will oversee the company's financial records and account personn...
  • 5/16/2024 12:00:00 AM

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Customer Service Representative
  • Stansport
  • Los Angeles, CA
  • Job Description Job Description Customer Service We are seeking a Customer Service Associate to join our team. You will ...
  • 5/16/2024 12:00:00 AM

Income Estimation for Returns Clerk jobs
$32,996 to $42,238