Regional Support Manager jobs in Pennsylvania
Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Regional Support Manager jobs
Assistant Regional Director
- CareLink Community Support Services
-
Norristown, PA
FULL_TIME
-
CareLink Community Support Services has an opening for full-time, benefits eligible, Assistant Regional Director of our Norristown, PA Programs.
For over 60 years, CareLink Community Support Services has been dedicated to helping people with disabilities to live in the community with dignity and independence. Our rehabilitation services and professional staff provide the supports that people with serious mental illness, physical disabilities and other developmental challenges need to be active, productive members of their communities.
Job Summary
The Assistant Regional Director is responsible for assisting the regional director with oversight and management of daily operations of CareLink’s Intellectual and Developmental Disabilities (IDD) programs, as well as, the implementation of agency mission, values and goals. Individuals working in this capacity are accountable for staff supervision, implementing quality rehabilitative programming and insuring the health and welfare of clients.
Assistant Regional Directors are part of the Management Team and work closely with CareLink administration to implement agency policies, procedures, and standards of care. The primary means of achieving these goals is through daily operational oversight of the program supervisors of the individual programs within this region.
Benefits- Medical, Dental, and Vision insurance
- Paid time off
- Holiday pay
- Bereavement leave
- 403(b) retirement plan
- Long term disability
- Employee assistance program
- Basic life insurance and basic AD&D coverage at no cost to employees
- Voluntary, employee paid benefit plans: Short term disability and Supplemental life insurance and AD&D
- Referral program
- Tuition reimbursement
- Monday through Friday, 9 AM to 5:00 PM
Pay Rate: Starting at $59,500
Qualifications- Required Education: Bachelor's Degree
- Preferred Education: Master's Degree
- Field of study: Human Services or related field
- Work Experience: 3 to 5 years
- Certifications, Licenses, Registrations Required: Valid Driver’s License, CPRP/RPRP Certification is preferred.
- Plans the daily operation of the program.
- Reports all relevant problems and changes to the appropriate CareLink administrative personnel.
- Assists staff in planning, coordination and implementation of day, evening, and/or weekend social and recreational activities for consumers.
- Oversees referrals to the program.
- Coordinates and develops individual service plans designed to improve the social and self-care skills of consumers.
- Monitors consumer medications.
- Oversees consumer’s special medication needs.
- Oversees menu planning and food ordering on a weekly basis.
- Ensures coverage for each shift.
- Works additional shifts when needed to assure proper coverage.
- Participates in the daily milieu of the program.
- Demonstrates respect for consumers, families, staff and agency principles.
- Assists staff in their duties when needed.
- Designs and implements services to meet consumer needs.
- Transports consumers as necessary/appropriate.
- Appropriately supervises all staff, students, and volunteers.
- Provides leadership, example, instructions, suggestions, and discipline as appropriate.
- Monitors consumer charts on a continual basis to insure that all treatment plans,
- progress notes and other materials are current.
- Provides a thorough and timely orientation to each new employee in the program.
- Prepares staff assignments.
- Participates in the development and training of employees to improve their work quality and job knowledge.
- Assesses, teaches and supervises staff on an on-going basis regarding their work quality and job knowledge.
- Prepares and administers staff introductory and annual performance evaluations accurately, fairly and on time.
- Conducts staff meetings on a regular basis.
- Ensures that program/site is in full compliance with all applicable regulations and standards
- Insures that program site is well maintained.
- Monitors program expenditures according to budget.
- Processes all necessary paperwork related to consumers program status, including admission and discharge information.
- Monitors and sign-off on all incident reports as needed.
- Insures that all staff documentation is completed accurately and on time.
- Handles liaison responsibilities with appropriate entities.
- Participates in on-call rotation.
- Submits all administrative paperwork on time as required.
- Organize on-call coverage rotation.
- Performs regional site medication audits.
- Reviews CareLink Standard Documentation binders for the region.
- Mentors Program Supervisors/Directors on program and agency policy and procedures.
- Provides assistance to programs with pre-licensing preparations, including chart audits.
- Provides administrative support to Program Supervisors/Directors in their duties.
- Assists Program Supervisor/Directors in their duties.
- Assists the Regional Director in other specified duties.
- Responds appropriately to emergencies.
- Performs job within framework of agency policies and procedures, program requirements and professional standards.
- Contributes to Continuous Quality Improvement meetings.
- Contributes to agency training schedule.
- Receives and participates in supervision on an on-going basis.
- Demonstrates the ability to take direction.
- Attends and participates in agency events.
- Participates in achievement of agency goals, objectives, and mission through psychosocial rehabilitation values and process.
- Participates actively in quality improvement efforts, including an emphasis upon consumer and family satisfaction.
- Prepares monthly billing and reports.
- Maintains positive leadership role and maintains a professional demeanor.
- Displays motivation, interest and initiative in working creatively with people who have disabilities.
- Demonstrates the ability to make sound judgments regarding staff and consumers.
- Demonstrates knowledge of basic principles and methods of rehabilitation.
- Follows expected dress code.
- Cooperates with other staff and works as part of a team.
- Exhibits positive attitude toward staff, guests, position and agency.
- Coordinates staff time-off, scheduling, hiring and time reporting.
- Follows instructions accurately and thoroughly.
- Completes assigned tasks within expected time frames.
- Performs job in a safe manner.
- Reports/addresses safety concerns in a timely manner.
- Attends and participates in agency events and public relation functions as necessary
- Performs other duties or special projects as required or as assigned.
- Attends and participates in regular supervision.
- Responds appropriately to emergency situations.
- Performs job within framework of agency, site, and professional standards.
- Participates in staff meetings and training programs.
- Attends and participates in agency events.
- Adheres to agency/site policies and procedures including HIPAA requirements.
- Cooperates and coordinates with Regional Director on all operational issues.
- Projects a positive attitude and image to staff, participants, family members, and outside contacts.
- Uses appropriate communication channels.
- Completes assignments independently and within specified time frames.
- Participates in achievement of agency objectives, goals, and mission.
- Displays motivation and interest in working creatively with people who have mental illness/disabilities.
- Demonstrates the ability to make sound judgements regarding the welfare of people served.
- Displays ability to take direction.
- Demonstrates knowledge of basic principles and methods of clinical psychology and psychiatric rehabilitation.
- Follows agency dress code.
- Adheres to supervisor's requests.
- Cooperates with other staff and exhibit positive attitude toward position and agency.
- Contributes to the growth and development of services.
- Shows initiative and demonstrate good judgement.
- Follows instructions accurately and thoroughly.
- Works as scheduled to assure coverage.
- Performs job in a safe manner.
- Reports/addresses safety concerns in a timely manner.
- Knowledge of Microsoft Office products.
- Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
- Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.
- Ability to multitask and be flexible with regard to workload and assignments.
- Ability to exercise judgment.
- Knowledge of psychotropic medications, their uses and side effects required.
- Comprehensive knowledge of methods of psychiatric rehabilitation required.
- Ability to make sound judgments regarding the health and welfare of clients required.
- Ability to work as a leader and provide training and supervision to staff required.
- Strong written and verbal communication skills required.
- Motivation, interest and ability to work empathetically with people who have disabilities (mental illness, physical, emotional, cognitive, etc.) required.
- Ability to work independently in a mentor capacity.
- Effectively handle multiple assignments required.
- Willingness and ability to drive agency vehicle.
- Willingness and ability to handle on-call responsibilities required.
- Just Posted
Regional Nurse Aide Educator
- Saber Community Support and Development Office
-
Allentown, PA
FULL_TIME
- Are you an experienced nurse who is ready for a dynamic profession? Are you a proven leader and consistently a top performer? The position of Nurse Aide Educator is the right fit for you! Position Sum...
- Just Posted
Family Support Unit Case Manager
- Pathways Health and Community Support, LLC
-
Pottsville, PA
FULL_TIME
- Description Position at The Redco Group, LLC About your Role: As a Family Support Case Manager, will work under the direct supervision of the Family Support Unit Director focused on completing risk an...
- 8 Days Ago
Nurse Aide Educator (Regional Role)
- Saber Community Support and Development Office
-
Philadelphia, PA
FULL_TIME
- Are you an experienced nurse who is ready for a dynamic profession? Are you a proven leader and consistently a top performer? The position of Nurse Aide Educator is the right fit for you! Position Sum...
- 1 Day Ago
Nurse Aide Educator (Regional Role)
- Saber Community Support and Development Office
-
Scranton, PA
FULL_TIME
- Are you an experienced nurse who is ready for a dynamic profession? Are you a proven leader and consistently a top performer? The position of Nurse Aide Educator is the right fit for you! Position Sum...
- 20 Days Ago
Travel Hospice Registered Nurse ( RN ) Case Manager
- Healthcare Support
-
, PA
CONTRACTOR
- Hospice Case Manager RN HealthCare Support is actively seeking Travel Hospice Case Manager RNs for a 13-week contracts located in multiple cities across Pennsylvania: Danville, Hanover, Johnstown, Lew...
- 2 Days Ago
Regional Support Manager jobs at Popular Companies
Territory Manager
- GRAFF
-
- GRAFF, a division of Meridian International Group, is a Milwaukee, Wisconsin area based global manufacturer and distribu...
- 6/11/2024 12:00:00 AM
Territory Manager
- OAK MED INC
-
Glen Ellyn, IL
- Job Description Job Description The Territory Manager (TM) is responsible for achieving predetermined sales goals and qu...
- 6/11/2024 12:00:00 AM
Regional Territory Manager
- Paragonix Technologies, Inc.
-
- Paragonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and r...
- 6/10/2024 12:00:00 AM
Territory Manager
- Fortune Brands Home & Security, Inc.
-
Fresno, CA
- As a Territory Manager for our Fiberon decking brand, you will enjoy working with customers of all sizes to attain finan...
- 6/10/2024 12:00:00 AM
Territory Manager
- Global Partners LP
-
- Job Description The Territory Manager is responsible for the supervision and management of their respective territory's ...
- 6/10/2024 12:00:00 AM
Territory Manager
- PPG Industries, Inc.
-
Chantilly, VA
- As a Territory Manager at PPG supporting The Home Depot, you will cultivate and execute sales plans and selling PPG prod...
- 6/9/2024 12:00:00 AM
Territory Manager
- PPG Industries, Inc.
-
Los Angeles, CA
- As a Territory Manager, you will report to the Regional Manager, lead PPG Industries Automotive Refinish sales in Southe...
- 6/8/2024 12:00:00 AM
Territory Manager
- Fortune Brands
-
Thousand Oaks, CA
- Company Description At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion ...
- 6/7/2024 12:00:00 AM
About Pennsylvania
Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east.
Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Support Manager jobs
$86,678 to $117,184
Most Popular Cities in Pennsylvania for Regional Support Manager Jobs
What does a Regional Support Manager do?
Regional Support Manager in Harrisburg, PA
We are searching for a Regional Support Manager who can successfully execute the Imports and Commodities sales and marketing plans to increase case volumes, sales and margin! This includes identifying, screening, and qualifying new business opportunities within the Divisions and Regions. Come help lead new business development as a primary source of sales and margin growth for both internal, external and multi-unit customers.
January 04, 2020
Regional Support Manager in Columbia, SC
12-month senior manager role in an expanding, family-owned provider of care homes.
January 11, 2020
Regional Support Manager in Wilmington, DE
We ranked the top skills based on the percentage of Regional Support Manager resumes they appeared on.
December 24, 2019