Quality Assurance Specialist jobs in Tennessee
Quality Assurance Specialist implements company and regulatory quality standards for product manufacturing. Knowledgeable of industry and governmental quality regulations. Being a Quality Assurance Specialist audits and reviews quality data according to existing procedures. Documents results in required format. Additionally, Quality Assurance Specialist requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Quality Assurance Specialist work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Quality Assurance Specialist typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Quality Assurance Specialist jobs
Quality Assurance Specialist - USDS
- TikTok
-
Nashville, TN
FULL_TIME
-
Responsibilities
About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
About the Team
USDS Global E-commerce function is looking for a Quality Assurance Specialist to be responsible for maintaining an effective Quality Assurance program within the Service Delivery team. Our mission is to provide world-class service and experience for customers, merchants, and creators. The role is responsible for maintaining the quality standard across our service delivery framework, driving consistency and improving satisfaction.
Responsibilities- Ensure quality framework is in place based on business needs by coordinating across regions and stakeholders.
- Execute clear overall quality strategy with scalable processes, tools and systems.
- Access quality issues, conduct root cause analysis, recommend insights, develop improvement plans, and collaborate with operations team to improve quality performance.
- Research and understand customer expectations and needs to drive their satisfaction.
- Analyze reporting and reviewing of bad cases, arbitration and top quality drivers impacting key metrics to come up with solutions for improvement.
- Produce statistical reports and insights on quality performance.
- Support for QA tool readiness and train-the-trainer (TTT) sessions.
- Calibrate and set benchmark scores with regional QAs and global trainers to maintain consistency in quality evaluations based on updated SOP, tools and quality metrics.
Qualifications- BA/BS degree or equivalent practical experience.
- 2 years experience in quality assurance, preferably within Customer Service.
- Eager to learn, initiative taker and problem-solver.
- Customer focus and proven results of improving the customer experience delivered by a rapidly growing team
- Excellent written, verbal and interpersonal communication skills.
- Experience in E-commerce or marketplace platforms is a plus.
- Self-motivated, able to learn and work independently in global teams.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Accommodation Statement
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6
Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening. - 28 Days Ago
Clinical Quality Assurance Specialist
- Razor Genomics Inc
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Nashville, TN
PART_TIME
- TheClinical Quality Assurance Specialist (Clinical Testing/Clinical Trials) will report to the Laboratory Director. This individual will collaborate with Razor Genomics operations team and Razor Genom...
- 2 Days Ago
Quality Assurance Support Specialist
- Servpro Industries, LLC
-
Gallatin, TN
FULL_TIME
- What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid pare...
- 1 Day Ago
Training and Quality Assurance Specialist
- United Communications
-
Chapel Hill, TN
FULL_TIME
- IT’S NOT GOING OUT OF OUR WAY; IT IS OUR WAY! At United Communications, we seek excellence in everything we do. We make it our mission to think ahead, make it easy, and make it personal. Every time. W...
- 1 Month Ago
Quality Assurance Support Specialist
- SERVPRO
-
Gallatin, TN
FULL_TIME
- What We OfferExcellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental ...
- 12 Days Ago
Quality Assurance Specialist
- Benelynk
-
Nashville, TN
FULL_TIME
- COMPANY OVERVIEW Does the idea of applying your talents at a company that assists people in understanding how to obtain additional health care benefits and compensates well for doing so, inspire you? ...
- 24 Days Ago
Quality Assurance Specialist jobs at Popular Companies
Quality Assurance Specialist
- American Honda Motor Co.
-
Anna, OH
- What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it’s a joyful one. We are looking ...
- 6/11/2024 12:00:00 AM
Quality Assurance Specialist
- ClinLab Staffing
-
Lowell, MA
- QA Specialist Location: Lowell, MA Summary of Primary Responsibilities: The Quality Assurance (QA) Compliance Specialist...
- 6/10/2024 12:00:00 AM
Quality Assurance Specialist
- SPECTRAFORCE
-
Newark, CA
- Job Title: Quality Assurance Specialist II Duration: 6+ Months Location: Newark, CA (94560) Job Summary: The Quality Ass...
- 6/10/2024 12:00:00 AM
Quality Assurance Specialist
- Eaton Aerospace
-
Grand Rapids, MI
- Eaton's AER HQ Headquarters division is currently seeking a Quality Assurance Specialist. This position will support our...
- 6/9/2024 12:00:00 AM
Quality Assurance Specialist
- SKF
-
Muskegon, MI
- Quality Assurance Specialist Location: Muskegon, MI Shift: 2nd (3:15 pm to 11:30 pm) About SKF: SKF has been making the ...
- 6/9/2024 12:00:00 AM
Quality Assurance Specialist
- PrognomiQ Inc
-
- PrognomiQ is developing transformative test products that enable early disease detection and treatment. At PrognomiQ we ...
- 6/8/2024 12:00:00 AM
Quality Assurance Specialist
- LHH
-
- **Responsibilities:** - Ensure compliance with all company policies and procedures. - Monitor project progress to ensure...
- 6/8/2024 12:00:00 AM
Quality Assurance Specialist
- PARLUX LTD.
-
Bellport, NY
- Company Description PARLUX LTD. is a leading global beauty manufacturer based in Bellport, NY. We design, market, and di...
- 6/8/2024 12:00:00 AM
About Tennessee
Tennessee borders eight other states: Kentucky and Virginia to the north; North Carolina to the east; Georgia, Alabama, and Mississippi on the south; Arkansas and Missouri on the Mississippi River to the west. Tennessee is tied with Missouri as the state bordering the most other states. The state is trisected by the Tennessee River.
The highest point in the state is Clingmans Dome at 6,643 feet (2,025 m). Clingmans Dome, which lies on Tennessee's eastern border, is the highest point on the Appalachian Trail, and is the third highest peak in the United States east of the Mississippi River. The ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Quality Assurance Specialist jobs
$57,235 to $72,461
Most Popular Cities in Tennessee for Quality Assurance Specialist Jobs
What does a Quality Assurance Specialist do?
Quality Assurance Specialist in Rock Hill, SC
Crafting a Quality Assurance Specialist resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition.
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Quality Assurance Specialist in Winston Salem, NC
Quality assurance specialists have an array of duties and responsibilities.
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Quality Assurance Specialist in Shreveport, LA
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