Process Improvement Project Manager jobs in the United States

Turner Home Improvement Contractors, a Connecticut-based exterior home improvement company, is seeking a dedicated and experienced Project Manager to join our team. The position requires daily travel to job sites throughout southern Connecticut, with a company provided truck. We offer a competitive salary based on experience, plus commission.

Responsibilities:

Collaborate with assigned sales representatives to ensure all job-related information is obtained and entered into the CRM system upon new contract acceptance.

Create material lists and work orders for all assigned jobs.

Place all material orders with distribution and communicate effectively on lead times and project scheduling.

Participate in Management Metrics and Scheduling Meetings to provide input on project scheduling and job completion times.

Lead and direct assigned team members in completing assigned jobs.

Confirm all materials, supplies, and tools required for daily tasks are loaded on the truck or delivered to the job site before leaving the shop.

Ensure all work is completed on time and to the customer’s expectations while protecting the customer's property.

Address any concerns or problems that arise during the project work.

Communicate with Office Staff and Sales Representatives if extra charges apply due to unforeseen circumstances or customer requests.

Develop team members' trade skills through on-the-job training.

Ensure tool and truck maintenance is performed to maintain a safe and efficient work environment.

Conduct a “job walk” with the customer upon job completion to confirm satisfaction.

Provide exceptional customer service.

Submit all job documentation to the Office Manager for final accounting at the end of each day.

Perform repair estimates, including new calls and warranty claims, assessing issues and prescribing effective solutions and associated costs.

Requirements:

Proven ability to perform various building trade skills, including carpentry, roofing, siding, and decking.

Demonstrated problem assessment and problem-solving skills to resolve customer issues.

Proven crew management skills, including work planning, scheduling, communication, skills training, safety, and quality.

Strong customer service skills to ensure accurate, timely, and thorough communication with all stakeholders.

Proficiency in computer skills, including Word, Excel, E-mail, and CRM software adaptability.

Minimum of 5 years of progressive experience in the residential construction trades, including carpentry, roofing, siding, and decking.

Minimum of 2 years of experience leading/managing work crews.

Insurability and a valid vehicle operator’s license.

Excellent verbal and written communication skills.

Minimum of 2 years’ experience creatively resolving customer job site issues.

A verifiable record of quality workmanship and customer service.

Benefits:

Turner Home Improvement offers competitive compensation along with a comprehensive benefits package, including: 401(k) with matching, Medical, Dental, and Vision Insurance, Employee discounts, Paid time off, and more.

Job Type: Full-time

Pay: $70,000-$100,000 ($70K base PLUS uncapped commission)

Join our team and grow with us at Turner Home Improvement Contractors, where your skills and dedication can lead to exciting career advancement opportunities. Apply now!

Roofing, Siding, Windows, Doors, Deck, Carpentry.

A Family Tradition Since 1955.

Headquarters: 182 Oakwood Drive, Glastonbury, CT — This role is ideally suited for candidates residing within commuting distance of Clinton, CT, as the majority of projects will be located in Southern Connecticut. However, initial training will take place at our headquarters.

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have hands-on experience building or installing in roofing, siding, windows, doors, and decks?
• How many years of experience in Project Management of exterior home improvement do you have?

Work Location: In person