Policy Change Supervisor supervises a group of insurance policy change technicians to ensure that policy changes and requests are carried out according to established guidelines. Determines action on changes for which a policyholder has applied, but which are not covered by policy provisions, and computes costs or allowances for policy changes. Being a Policy Change Supervisor contacts policy owners and field agents with pertinent information that may affect a policy change. Does not have underwriting approval. Additionally, Policy Change Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Policy Change Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Policy Change Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2025 Salary.com)
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WWW.BRIDGESTOCHANGE.COM/CAREERS
Rate of Pay: $59,740/Yearly
Shift: Mon-Fri 8am-4:30pm
Eligible Benefits
Job Summary
This full-time Stabilization Program Supervisor is responsible for assisting with program management related to mentor services within Stabilization programming in the tri-county area. The Mentor Program Supervisor will assist with various aspects of leadership such as supervising mentors, ensuring compliance, representing the organization in interactions with community partners and miscellaneous projects, as assigned. Additionally, they will collaborate with the clinical team to ensure quality service to participants.
Essential Job Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience, Knowledge, Skills and Abilities
The following are the minimum levels required to successfully perform the Essential Job Duties and Responsibilities.
Working Conditions
Environment and Physical Requirements: The Mentor Program Supervisor works in an office environment; however, the position frequently visits field locations including homes, courtrooms, recovery centers, and other indoor and outdoor locations. Those locations are subject to a variety of environmental weather conditions including rain, snow, wind, and dust. The position frequently requires daily travel by car. The Recovery Mentor interacts constantly with staff, visitors, program participants, government agencies, and others. The position stands, walks, bends, lifts, and moves intermittently during working hours. The incumbent must be able to lift, push, pull and move files and equipment in excess of 15 pounds.
Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are typically Monday through Friday, forty hours per week with flexibility in scheduling. The Mentor Program Supervisor also travels extensively and may be required to occasionally work extended hours including evening, weekend and/or holiday work as job duties demand.
Other Duties and Responsibilities: This job description is a summary of the essential duties and responsibilities for this job, and it does not necessarily represent an all-inclusive list of duties, responsibilities, tasks or procedures. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments. Nothing in this description restricts Bridges’ right to assign or reassign duties at any time.
Accommodation Statement: Essential job duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. To perform the job successfully, an incumbent or applicant must possess the experience, knowledge, skills, and abilities to perform each essential duty and responsibility proficiently. If you require an accommodation in order to perform the essential duties and responsibilities of this job, please contact the Bridges to Change Human Resources Manager.
Bridges to Change is an Equal Opportunity Employer
TO BE CONSIDERED FOR THIS JOB PLEASE VISIT OUR WEBSITE AT
WWW.BRIDGESTOCHANGE.COM/CAREERS
Job Type: Full-time
Pay: $59,740.00 per year
Benefits:
People with a criminal record are encouraged to apply
License/Certification:
Ability to Commute:
Work Location: In person