Order Fulfillment Manager manages the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Manager implements scalable business processes and customer service standards to deliver efficient order processing. Uses order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Manager monitors inventories utilizing systematic procedures to maintain appropriate levels of products. Coordinates with stakeholders to troubleshoot and resolve workflow issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Order Fulfillment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Order Fulfillment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Summary
As Inventory Receiving Manager, you will act as a process champion and will oversee the inventory management processes for monitoring and control. You will also oversee the integration of monthly inventory planning and monitoring process into the Sales and Operations cycle. You will be responsible for managing all daily inventory transactions in the warehouse and all activities related to inventory control ensuring that all inventory levels are accurate and that the physical inventory matches systematic records.
Essential Job Functions
· Direct inventory personnel to ensure compliance with systematic inventory levels
· Coordinate daily job schedules, monitor inventory flow through the B2B and B2C process, forklift operators, safety compliance and project management as needed
· Prepare reports that help insure we are on target to reach departmental goals
· Maintain accurate inventory using inventory control procedures
· Responsible for transferring product in the system from one location to another
· Revise and research all orders when there is a product discrepancy prior to an approval
· Assist the shipping department when help is needed
· Train and develop Inventory Clerks and Material Handlers in proactive approaches to inventory accuracy
· Lead and train Warehouse and Production personnel on proper methods to maintain inventory accuracy throughout operation: Quality resolution, Production, Shipping and Receiving issues, Inventory movements
· Manage processes and procedures that support, record all production and inventory activities in the WMS system
· Maintain clear and effective communication on all inventory issues
· Maintain warehouse and equipment safety standards and regulations
Job Specifications – includes Education, physical and mental demands, and working conditions
Working Conditions
This job operates in a warehouse environment, as well as outdoors, and could be exposed to various temperature changes including noisy and loud surroundings. This role typically requires standing, walking, bending, reaching, and lifting.
According to the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA), employees must be able to perform the “essential job functions with or without a reasonable accommodation.
The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas and/or facilities.
Job Type: Full-time
Pay: $22.50 - $31.50 per hour
Expected hours: 40 – 50 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person