Online Banking Manager oversees online banking activities. Develops policies and procedures for electronic banking processes to ensure compliance with established standards and regulations. Being an Online Banking Manager directs support operations to resolve customer issues with online tools. Participates in the maintenance and development of the bank's online products and services. Additionally, Online Banking Manager requires a bachelor's degree. Typically reports to a director. The Online Banking Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Online Banking Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
First Federal Bank of Kansas City is one of the largest mutually owned banks in the Midwest and has been a strong banking and lending partner to families in Kansas and Missouri for decades. We are a community-oriented, culture-focused, progress-driven Family on a mission to help people build a better financial future.
At First Federal, you’ll be supported by diverse, talented, energetic individuals moving toward a common vision of prosperity and a home for all. You’ll have boundless opportunities for growth – whether it’s personal or professional development to reach your career goals, company events to strengthen your connections, or volunteer work to champion our community partners.
Your success is our success. When our employees feel valued, our customers feel valued, and our community grows.
Hear what our team members have to say: https://www.youtube.com/watch?v=GNPKmutbydo
SUMMARY
The Assistant Banking Center Manager is responsible for leading a team of sales and customer service professionals in the delivery of exceptional customer experiences while maintaining day-to-day operational integrity. Provides leadership for all aspects of operations for the Banking Center to meet and/or exceed goals and objectives, including successful audit results. Responsible for creating a positive workplace environment, promoting a cohesive team and individual employee development. Ensures the overall appearance of the facility (internal and external) is in accordance with the Bank’s standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty well. Estimated time breakdown is 80% for Operational tasks and 20% for supporting branch sales goals. The requirements listed below are representative of the knowledge, skills and abilities required. Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
EDUCATION and/or EXPERIENCE
COMPLETED TRAINING CURRICULUM
Internal Training: Supervisory, Audit, Operational
LANGUAGE SKILLS
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
CERTIFICATES, LICENSES, REGISTRATIONS
First Federal actively seeks to recruit and hire protected veterans.
First Federal Bank is committed to providing equal employment opportunities to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category.