Mortgage Collection Supervisor supervises a team of collectors who limit collection portfolio losses and delinquencies. Maintains documentation on past-due accounts. Being a Mortgage Collection Supervisor monitors collections activities for compliance with policies and procedures. Provides reports to management with recommendations for improvement and referrals for complex accounts. Additionally, Mortgage Collection Supervisor may require a bachelor's degree or its equivalent. Typically reports to a manager or head of a unit/department. The Mortgage Collection Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Mortgage Collection Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
The purpose of this job is to maintain an effective collections effort on an assigned group of mortgage loans resulting in fewer delinquent loans, minimizing losses following investor guidelines and departmental procedures. This position may be a front end or back end mortgage loan collector depending on business needs.