Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
About the company:
Dave & Adam’s Card World launched in 1991 when two friends opened a small card store in Buffalo, NY. Through passion, dedication, and extensive industry knowledge, Dave & Adam’s has grown into one of the world’s foremost leaders in online trading card and sports memorabilia sales with our e-commerce site at dacardworld.com. Headquartered in Amherst, NY, Dave & Adam’s now employs over 180 people and also proudly boasts one of the largest hobby shops in the country in our 42,000 square foot retail store on Sheridan Drive in Williamsville, New York.
Additionally, in partnership with Topps Trading Cards, Dave & Adam’s operates a retail location in Cooperstown, New York. In July of 2022 Dave & Adam's opened a retail store and facility in Roermond, Netherlands. Dave & Adam's is now expending to Manhattan, New York.
Responsibilities
Skills
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work Location: In person