Membership Manager manages an association or member organization's service operations to expand membership, deliver member satisfaction, and achieve strategic goals. Implements programs and initiatives to engage current members and recruit new ones. Being a Membership Manager follows service operational standards and policies to deliver efficient services to members. Utilizes web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Manager maintains a database or system using data collection processes, tools, and analysis to measure and report on member satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a director. The Membership Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Membership Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Title: Recruitment Manager
Department:Membership
Reports To: Director of Membership Experience
Company Overview
With offices and camps in Farmingdale and Toms River, Girl Scouts of the Jersey Shore serves approximately 14,000 girls and adults in Monmouth and Ocean counties. Girl Scouts is the world’s preeminent leadership development organization for girls, building girls of courage, confidence, and character, who make the world a better place.
Position Summary
Working under the leadership of the Director of Membership Experience, the Recruitment Manager develops and implements recruitment strategies that are designed to raise awareness and interest in Girl Scouts, resulting in membership leads that can be converted into potential girl and adult members. This position requires extensive day-travel and regular nights and weekends in order to meet, present, and network with community organizations, schools, corporations, educators, faith-based institutions, and other community constituents.
Essential Job Functions
· Arranges and implements meetings and presentations with community organizations, schools, corporations, educators, faith-based institutions, and other community constituents
· Contacts and cultivates relationships with potential leads
· Generates leads and ensures that they are entered into Salesforce as leads
· Networks at school and community events
· Identifies and concentrates on populations/potentials for targeted recruitment
· Coordinates the placement of registered girls into appropriate troops or pathways
· Coordinates the placement of registered adults into appropriate positions and communicating with them throughout the process
· Recruits to fulfill needs outlined in opportunity catalogue
· Monitors renewals, including Early Bird registrations and renewals
· Researches and identifies potential leads
· Generates leads at potential outreach sites
· Coordinates lead generation efforts and programs as needed
· Supports council, regional and functional efforts
· Perform other duties as assigned
Major Accountabilities
· Lead generation (quantity and quality)
· Successful achievement of membership goals
Skills & Qualifications
· Bachelor’s degree and/or equivalent of 5 years of experience in Sales, Community Organization,and/or Marketing.
· Bilingual in English and Spanish is preferred
· Excellent verbal and written communication skills.
· Excellent interpersonal and customer service skills.
· Excellent organizational skills and attention to detail.
· Excellent time management skills with a proven ability to meet deadlines.
· Ability to function well in a high-paced environment.
· Ability to accept criticism and work well under pressure.
Physical Requirements
· Ability to lift, carry, and transport up to 35 pounds
· Prolonged periods of sitting at a desk and working on a computer
· Must be able to travel with Monmouth and Ocean counties
Equal Opportunity Employment
Girl Scouts of the Jersey Shore is an equal opportunity employer. Qualified applicants receive equal consideration for positions without regard to race, creed, color, national origin, nationality, ancestry, age, sex (including pregnancy and harassment), marital status, domestic partnership or civil union status, sexual orientation, gender identity or expression, atypical hereditary or blood trait, genetic information, veteran or military status, mental or physical disability, or any other consideration made unlawful by applicable federal, state, or local laws.
To Apply
Interested candidates should apply via Indeed or send a cover letter and resume to Human Resources at: vpowers@gsfun.org, Subject: “Recruitment Manager.” No faxes or phone calls, please. Only those candidates selected for an interview will be contacted.
COMPENSATION:
Full Time Exempt Management Level Position; competitive salary; benefit package included. Salary range $52,000-$58,000/year.
Job Type: Full-time
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Work Location: In person