Membership Manager jobs in Iowa
Membership Manager manages an association or member organization's service operations to expand membership, deliver member satisfaction, and achieve strategic goals. Implements programs and initiatives to engage current members and recruit new ones. Being a Membership Manager follows service operational standards and policies to deliver efficient services to members. Utilizes web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Manager maintains a database or system using data collection processes, tools, and analysis to measure and report on member satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a director. The Membership Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Membership Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Membership Manager jobs
Membership Sales and Events Manager
- Troon
-
Waterloo, IA
FULL_TIME
-
The Membership Sales & Events Manager is responsible for overseeing the membership program, including membership sales, developing, and attending membership activities, management of member communications and events/outing sales and management. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Essential Duties:- This position requires a professional, outgoing, and positive attitude towards our members, guests and employees while being able to manage difficult situations from time to time.
- Responsible for meeting monthly and annual Country Club revenue goals as assigned, by driving new memberships, golf and racquet sports tournaments, wedding, catering, and other food events.
- Act as main point of contact for all member social events including creating all event orders, event marketing, invitations, menu selection, RSVP’s, billing coordination and onsite representative.
- Responsible for creating and executing quarterly sales action plan and meeting sales activity goals.
- Responsible for working with the General Manager in creating the annual budget and business plan, including but not limited to creating a social activity calendar for membership.
- Works with General Manager to create membership sales collateral.
- Responsible for communicating regularly with the membership for events and happenings.
- Responsible for managing the Country Club web sites, with the General Manager and keeping all information up to date.
- Required to attend all membership functions sponsored by the Club.
- Serves as management representative on member run committees.
- Administrative lead on member events such as golf tournaments and individual member events with responsibilities that include creation of event orders, coordination and communication with the Executive Chef, Culinary team, Club Food & Beverage Department management and staff, RSVP management and billing.
- Act as primary owner for all member website duties; responsibilities include updated and creation of online content, distribution of communications, tracking member activity and collecting member feedback.
- Creates and distributes all regular member correspondence including but not limited to: Monthly Member Newsletter, Club announcements, and seasonal procedural updates.
- Maintains complete understanding of membership categories, sales processes, and new member enrollment processes.
- Assists in on-boarding of all new members with new member announcements and orientation information.
- Maintains electronic member databases and hard files. Creates and maintains accurate and efficient filing systems.
- Prepares monthly membership reports.
- Serves as initial point of contact for many member and prospective member questions, providing accurate and efficient information to build strong membership relationships, improve member satisfaction and promote the overall club.
- Performs various administrative duties including operating key office machines such as computer, calculator, fax machine and copiers.
- Perform other duties as requested by management.
- Maintains adequate inventory of membership sales kits and various Club and Membership notices and information.
- Approach all encounters with members, guests, and employees in an attentive, friendly, courteous, and service oriented manner.
- Must be able to effectively communicate both verbally and written with all levels of members, employees, and guests in an attentive, friendly, courteous, and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by members, employees, and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Must work well in stressful, high-pressure situations.
- Attend all management required meetings and trainings.
- Maintain regular attendance in compliance with Troon and Sunnyside Standards, as required by scheduling, which will vary according to the needs of the club.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Troon Golf and Sunnyside Golf and Country Club regulations to encourage safe and efficient club operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other club related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Always maintain a warm and friendly demeanor.
- Perform other duties as requested by management.
- College graduate.
- 3-5 years of club sales, catering sales and event management or golf club experience preferable
- Golf knowledge, preferable.
- Computer proficiency including web site maintenance and organic social media content creation.
- Strong command of English writing skills.
- Strong customer service and satisfaction skills.
- Able to work a flexible schedule, including weekends, holidays, and nights.
- Long hours sometimes required.
- Able to lift, pull, push, or carry 25 pounds, occasionally.
- Able to stand or sit for long hours.
- Jonas Club Management Software, Golf Genius, USGA GHIN Handicap System, Point of Sale, Google sites or equivalent Club system knowledge is preferred.
- Tournament Operations experience is helpful.
- Creative writing ability with previous experience in hospitality or club environment and a comfort level with graphic design is preferred.
- Proficient on Social Media platforms; experience with advertising and organic content creation preferred.
- 12 Days Ago
Sales and Training Manager - Membership
- Sam's Club
-
AMES, IA
OTHER
- Position Summary...Membership Representative Are you someone that thrives in fast-paced environments, and has a strong sales background? Our Membership Representative is a salaried role for Sam’s Club...
- 12 Days Ago
Sales and Training Manager - Membership
- Sam's West, Inc.
-
(USA) IA AMES SAM'S CLUB, IA
FULL_TIME
- Position Summary... Membership Representative Are you someone that thrives in fast-paced environments, and has a strong sales background? Our Membership Representative is a salaried role for Sam’s Clu...
- 14 Days Ago
Membership Sales and Events Manager
- Sunnyside Golf and CC
-
Waterloo, IA
FULL_TIME
- The Membership Sales & Events Manager is responsible for overseeing the membership program, including membership sales, developing, and attending membership activities, management of member communicat...
- 22 Days Ago
Area Manager
- Area Manager
-
Des Moines, IA
FULL_TIME
- At CalArk, we respect what you have to offer. Our industry-leading wages and benefits ensure you always feel appreciated for what you individually bring to our team. Your talent has a home with us.
- 3 Days Ago
Membership Coordinator
- The Englert Theatre
-
Iowa, IA
FULL_TIME
- Job DescriptionThe Membership Coordinator manages the administration of fundraising efforts for The Englert Theatre’s membership program. The ideal candidate will have excellent organizational skills,...
- 3 Days Ago
Membership Manager jobs at Popular Companies
Club Membership Manager
- Cabela's
-
Dania, FL
- **_POSITION SUMMARY:_** This Retail Manager position for our Bass Pro Shops and Cabelas CLUB program is a unique positio...
- 6/11/2024 12:00:00 AM
Membership Manager
- Chicago Association of REALTORS®
-
Chicago, IL
- Summary: Under the direction of the Vice President of Membership & Professional Standards (VP) and in accordance with th...
- 6/10/2024 12:00:00 AM
Membership Manager
- Onelife Fitness
-
Sterling, VA
- Summary Objective: The Membership Manager is responsible for retaining current members and producing consistent monthly ...
- 6/10/2024 12:00:00 AM
Membership Manager
- Onelife Fitness, LLC
-
Sterling, VA
- The Membership Manager is responsible for retaining current members and producing consistent monthly sales of new member...
- 6/10/2024 12:00:00 AM
Membership Manager
- Interior Design Society
-
High Point, NC
- Description The Membership Manager oversees membership operations and serves as the primary representative of the IDS Me...
- 6/9/2024 12:00:00 AM
Outreach Membership Manager, CWH
- Soho House
-
Lima, OH
- The Role At Soho House, the Outreach Membership Manager will be responsible for Cities Without Houses (CWH) Membership i...
- 6/9/2024 12:00:00 AM
Marketing and Membership Manager
- Troon Golf, L.L.C.
-
Palm Beach Gardens, FL
- About Panther National: Panther National stands as Palm Beach County's premier Golf Course Community, embodying luxury, ...
- 6/8/2024 12:00:00 AM
Membership Manager
- American Motorcyclist Association
-
Pickerington, OH
- Join the American Motorcyclist Association team as our new Membership Manager! Are you excited by the opportunity to hel...
- 6/7/2024 12:00:00 AM
About Iowa
Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states; Wisconsin to the northeast, Illinois to the east, Missouri to the south, Nebraska to the west, South Dakota to the northwest and Minnesota to the north.
In colonial times, Iowa was a part of French Louisiana and Spanish Louisiana; its state flag is patterned after the flag of France. After the Louisiana Purchase, people laid the foundation for an agriculture-based economy in the heart of the Corn...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Manager jobs
$67,186 to $90,008
Most Popular Cities in Iowa for Membership Manager Jobs
What does a Membership Manager do?
Membership Manager in Orange, CA
Goals are focused on increasing membership growth, retention, and levels of giving.
January 16, 2020
Membership Manager in Tucson, AZ
Based upon hundreds of interviews with hiring managers and candidates, this Position Benchmark Report will help you identify the factors that are most likely to drive performance in a role like this.
February 19, 2020
Membership Manager in Columbia, SC
With a single click, you can create the pages relating to membership (Registration, Profile…).
December 11, 2019