Member Services Representative, Sr. jobs in Minnesota
Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative, Sr. jobs
MPS - Inside Sales Representative
- Association Member Benefits Advisors
-
Brainerd, MN
FULL_TIME
-
About Our Company
Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefighters, state, city, and municipal workers. Our insurance agents help some of our most selfless servants secure the retirement they deserve. We work to protect the financial well-being of retirees while preserving the quality of life for them and the people they love.
AMBA Inside Sales Benefits Representatives engage members and policyholders from some of the largest retired public employee associations in the nation. The Benefits Representative role provides presentations by phone on product details and facilitates phone enrollment of members into these programs. No Cold Calls!
Over 400 associations across all 50 states exclusively endorse AMBA to provide benefits to their members. Some of these associations include the Texas Retired Teachers Association, Georgia Retired Educators Association, Illinois Retired Teachers Association, North Carolina Retired Governmental Employees Association, and the California Retired Teachers Association.
- Through our exclusive endorsements, we gain direct access to their members, and our in-house Marketing team generates thousands of qualified leads that we provide to our agents at no cost.
- Every advisor has their own aspirations, and you can achieve them here at AMBA with our proven systems and processes.
- A structured setting for sales professionals with support systems and coaching, technology, and training at no cost to you
Your Day To Day
- Enhance brand through excellent, courteous, and professional communication while maintaining the utmost quality standards as required
- Make 70 calls per day to members and policyholders to engage in additional benefit opportunities and handle inbound call volume as needed
- Use a consultative approach to sell needs-based L&H insurance products to public service employees and help them choose benefits to secure their financial future
- Provide a best-in-class member experience when answering questions regarding existing policies or other sales & service-related inquiries
- 2 years Call Center or Insurance Sales Experience
- Strong communication skills, including the demonstrated ability to speak, listen and write effectively (i.e., strong verbal, written, and interpersonal skills)
- Able to navigate efficiently within a variety of technology platforms and record all activities/call summaries for historical purposes
- Experience working with Salesforce.com or similar CRM
- Enthusiasm for learning and ability to learn through virtual and in-person formats
- Motivated, results-driven, optimistic team builders with exceptional interpersonal skills
- A commitment to excellence in all that you do
Perks & Comp
- Compensation is via hourly pay and monthly bonuses. Target total compensation, upon meeting minimum requirements, is $50,000-$60,000 in the first year for average producing reps.
- Top established team members are earning over $100,000 annually
- Medical benefits, dental, vision, life insurance, and long-term disability
- 401K
- PTO and employee holidays
- Rapidly growing company with room for advancement. We promote from within
Other Details of the Job
Hourly Rate: $14
Schedule:
8 hour shifts
Monday to Friday
#LI-remote - 3 Days Ago
Disability Representative Sr
- Sedgwick Claims Management Services Inc.
-
Prairie, MN
FULL_TIME
- Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flex...
- 11 Days Ago
Member Services Representative / Teller
- HomeTown Credit Union, Minnesota
-
Owatonna, MN
FULL_TIME
- MEMBER SERVICES REPRESENTATIVE / TELLERHours: Monday-Friday; 8 hour shift between the hours of 8:30am - 6:00pm | Rotating Saturday's 9:00am - 1:00pmHourly Rate: $17.00Location: 150 18th Street SW, Owa...
- 11 Days Ago
Member Services Representative
- Crunch Fitness - Blaine and Maple Grove
-
Blaine, MN
PART_TIME
- Benefits: Bonus based on performance Employee discounts Free uniforms Training & development Wellness resources Reports to:Manager Primary Needs: Opening Shift (4:30am - 11:00am) Midday Shift (9am - 5...
- 12 Days Ago
Member Services Representative Evenings
- ComForCare Home Care (Raleigh, NC)
-
Moorhead, MN
FULL_TIME
- Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective mem...
- 15 Days Ago
Member Services Representative
- Planet Fitness
-
Rochester, MN
FULL_TIME
- Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective mem...
- 27 Days Ago
Member Services Representative, Sr. jobs at Popular Companies
MEMBER SERVICE REP
- Crunch Fitness
-
San Diego, CA
- Benefits: Opportunity for advancement Training & development Wellness resources Member Service Representative - lively e...
- 6/11/2024 12:00:00 AM
MEMBER SERVICE REP
- Crunch - SIR Fitness LLC.
-
Anaheim, CA
- Member Service Representative - lively environment, versatile assignments, competitive atmosphere Would you like to work...
- 6/11/2024 12:00:00 AM
MEMBER SERVICE REP
- Crunch - SIR Fitness LLC.
-
Vista, CA
- Benefits: Opportunity for advancement Training & development Wellness resources Member Service Representative - lively e...
- 6/11/2024 12:00:00 AM
Member Services Representative
- Anytime Fitness
-
Loudon, TN
- The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
- 6/11/2024 12:00:00 AM
Member Service Rep
- Access Federal Credit Union
-
Oneida, NY
- Job Description Job Description Position Description: Member Service Representative (MSR) Location: Oneida Job Type: Ful...
- 6/11/2024 12:00:00 AM
MEMBER SERVICE REP
- Crunch Fitness
-
Chula Vista, CA
- Benefits: Opportunity for advancement Training & development Wellness resources Member Service Representative - lively e...
- 6/10/2024 12:00:00 AM
Member Service Rep
- Saratoga Regional YMCA
-
Greenwich, NY
- Job Type Part-time Description Part-time opportunity! Must be available evenings & weekends $16.69/hour POSITION SUMMARY...
- 6/10/2024 12:00:00 AM
Member Services Representative
- Anytime Fitness
-
Ellettsville, IN
- The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
- 6/9/2024 12:00:00 AM
About Minnesota
Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. state on May 11, 1858, created from the eastern half of the Minnesota Territory. The state has a large number of lakes, and is known by the slogan the "Land of 10,000 Lakes". Its official motto is L'Étoile du Nord (French: Star of the North).
Minnesota is the 12th largest in area and the 22nd most populous of the U.S. states; nearly 60% of its residents live in the Minneapolis–Saint Paul metropolitan area (known as the "Twin Cities"). This area i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$48,854 to $61,128
Most Popular Cities in Minnesota for Member Services Representative, Sr. Jobs
What does a Member Services Representative, Sr. do?
Member Services Representative, Sr. in Alamogordo, NM
In the role of Member Service Representative you will wear many hats and your talents will be crucial in the following areas.
January 05, 2020
Member Services Representative, Sr. in Wilmington, DE
Provides excellent service to members, guests, and program participants in the facility and on the phone, contributing to member retention.Builds relationships with members; helps members connect with each other and the Y.Handles and resolves membership concerns Able to effectively and safely evacuate persons from the facility if neededEnsures Y building and property is secure during shift Replaces soap, paper towels, and other supplies in the facility as needed; inventory control as required.
February 12, 2020
Member Services Representative, Sr. in Oakland, CA
Improving Members' experiences is at the heart of every Community position.
December 08, 2019