Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
This position will be exposed to a variety of areas of law and work within various divisions in the Department of Attorney General. The position will primarily work under the direction of Assistant Attorneys General and assist with legal research based on specific questions of law and policy and prepare legal memoranda. The position will also assist with drafting of routine pleadings, correspondence, and other documents. The position will review discovery, prepare summaries, assist AAGs in preparing for hearings and trials, attend depositions and meetings with clients and/or opposing parties and their counsel, and otherwise provide assistance and support to AAGs as needed in litigation and advising clients. In addition to working with AAGs, the position will work directly with legal assistants, support staff and other professionals on various tasks.
The student must provide evidence of enrollment or acceptance to an educational institution.