Member Services Director jobs in Indiana
Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Member Services Director jobs
Director of School Services
- BTR Services
-
Indianapolis, IN
FULL_TIME
-
The Director of School Services will play an integral role in nurturing, establishing, and delivering school-based service arrangements. The position will have responsibility for consistent delivery of essential financial, clinical, and operational metrics and require travel to schools/districts for 25% of the time.
Responsibilities
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primary Responsibilities- Nurture and build strong, mutually beneficial, and sustainable relationships with school administrators, superintendents, and other school personnel.
- Negotiate and secure financially sustainable contracting arrangements between Hopebridge and school districts/cooperatives and/or programs.
- Manage school contracts and budgets to ensure high-quality and timely completion of all required deliverables.
- Establish and lead a reciprocal feedback loop between Hopebridge and school educators, and administrators.
- Oversee school service documentation, budget, and invoicing.
- Contribute to strategic development, implementation, and oversight of school-based services including consultation, training, and staffing models.
- Ensure national and state level regulatory and policy compliance and standards. procedures are in place and implemented across school-based services.
- Lead the creation and delivery of well-rounded continuing education events/workshops for internal clinicians.
- Assist in building and disseminating the brand and associated collateral for Hopebridge school-based services.
- Represent Hopebridge at local, regional, and state-level educator and school conferences and related professional events.
- Participate in the creation and delivery of well-rounded school-based continuing education events/workshops for internal staff.
- Communication
- Negotiation
- Rapport building
- Financial fluency
- Strategic expertise
Required Education and Experience- An experienced leader and doctoral/specialist (preferred) level educator/clinician with school services experience.
- Demonstrated success obtaining federal and/or state grant assistance.
- Experience with contract negotiation.
- Deep knowledge of federal and state IDEA requirements.
- Knowledge and training in school consultation, teacher training, and response-to-intervention.
- Demonstrated experience with Individual Education Plans (IEPs) and multi-tiered systems of support (MTSS).
- Minimum of 3 years related experience in school administration, preferred.
- Minimum of 5 years management experience.
- Classroom teaching experience, preferred.
- Deep knowledge of early childhood/ elementary school special education
- Passion for delivering supports and services to children with autism
This is a position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require lifting, carrying, running, walking, climbing, kneeling, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. May need to lift pediatric population at times (up to 50 lbs).
Work Environment & Travel
Work is performed remotely and in a clinical environment (including schools). This position requires up to 25% travel to schools, district offices, and Hopebridge home office. Frequently travels outside the local area and overnight. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Disclaimer The above statements reflect general functions of this job and shall not be construed as a detailed description of all work requirements inherent in this job. The immediate supervisor may elaborate on or add to the above list if the duties come within the employee’s realm of responsibility. Hopebridge is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record or any other characteristic protected by applicable federal, state or local laws. - 7 Days Ago
Sorority House Director
- House Director Professionals
-
Lafayette, IN
CONTRACTOR,FULL_TIME
- JOB SUMMARY: Phi Sigma Rho Sorority is seeking to place a full-time house director at Purdue University by August 1, 2024. The house director will be provided with a private bathroom, bedroom, and liv...
- 1 Month Ago
Director of Social Services
- Trilogy Health Services, LLC
-
Avon, IN
FULL_TIME
- JOIN TEAM TRILOGY Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Servic...
- 9 Days Ago
Assistant Director of Food Services
- Trilogy Health Services, LLC
-
Vincennes, IN
FULL_TIME
- JOIN TEAM TRILOGY Are you an experienced Chef who inspires others, has a passion for serving others and a knowledge of food service, and is dedicated to excellence in customer service? If so, we would...
- Just Posted
Assistant Director of Food Services
- Trilogy Health Services, LLC
-
Valparaiso, IN
FULL_TIME
- JOIN TEAM TRILOGY Are you an experienced Chef who inspires others, has a passion for serving others and a knowledge of food service, and is dedicated to excellence in customer service? If so, we would...
- Just Posted
Director of Social Services
- Trilogy Health Services
-
Carmel, IN
FULL_TIME
- Campus: Wellbrooke of Carmel Type: Full-Time Shift: 1st Shift Location : Address: 12315 Pennsylvania Street Location : City: Carmel Location : State/Province: IN Location : Postal Code: 46032 Min: USD...
- 1 Day Ago
Member Services Director jobs at Popular Companies
Afternoon Assistant Teacher/After Care Program Supervisor
- Nebraska Department of Education
-
Lincoln, NE
- Montessori School for Young Children Afternoon Assistant Teacher/After Care Program Supervisor Preferred Qualifications ...
- 6/11/2024 12:00:00 AM
Team Member Service Director
- Navion Senior Living
-
Lenoir, NC
- The Team Member Services Director assists in the direction of residence operations. Lead and motivate employees in provi...
- 6/10/2024 12:00:00 AM
Director
- Leadenhall Search & Selection
-
- Leadenhall Search and Selection are working with a global consulting firm, specialising in talent strategies. With a foc...
- 6/10/2024 12:00:00 AM
Director
- New York Kids Club
-
New York, NY
- Job Type Full-time Description NY Kids Club & NY Preschool is New York's premier children's enrichment space and accredi...
- 6/10/2024 12:00:00 AM
OR Director
- Insight Global
-
Macon, GA
- Insight Global is seeking the perfect candidate for a contract to hire Operating Room Director located in Macon, Georgia...
- 6/10/2024 12:00:00 AM
Member Services Assistant Director
- JCCs of North America
-
Columbus, OH
- Are you passionate about helping out your community? Do you consider yourself a "people person" with plenty of customer ...
- 6/9/2024 12:00:00 AM
Associate Director/Director
- BioPhase
-
San Diego, CA
- We seek an enthusiastic and highly motivated DMPK Lead to join our seasoned drug discovery and early development team. Y...
- 6/8/2024 12:00:00 AM
Photo Director/Associate Photo Director
- Aquent
-
Milwaukee, WI
- FANTASTIC PHOTO DIRECTOR OPPORTUNITY RELOCATION Assistance Provided if Needed Our client, a leading provider of shipping...
- 6/7/2024 12:00:00 AM
About Indiana
Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west.
Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$129,175 to $177,099
Most Popular Cities in Indiana for Member Services Director Jobs
What does a Member Services Director do?
Member Services Director in Cedar Rapids, IA
The Director develops and maintains departmental budgets, supervises all members of the academic advising staff, and assesses and maintains efficient and effective operating procedures, including ensuring appropriate use of technology, ongoing staff training, and the delivery of optimal services to all students.
January 03, 2020
Member Services Director in Fresno, CA
Prity Lad takes us on a tour of Freemasons’ Hall and reveals UGLE’s forward-thinking support programme for current and future members.
December 01, 2019
Member Services Director in Knoxville, TN
It works well, as there is a need for cooperation internally and communication externally to look after our members’ interests.’.
December 31, 2019