Media Coordinator jobs in Hawaii

We are seeking a dynamic Client Success & Operations Coordinator to join our Hawaii Airport Advertising team. Are you passionate about marketing and advertising? Do you have a creative flair and a desire to help businesses achieve their goals? If you thrive in a team-oriented environment, we want you to join our team!

Company Overview:

Pacific Media Group is a Hawaii-based media company with offices in Honolulu, Kahului, Lihue, Hilo and Kona. PMG owns and operates (21) radio stations, Hawaii Airport Advertising, MauiNow.com, BigIslandNow.com, KauaiNowNews.com, Paradise Television Network, Digital Advertising Specialists Hawaii / DASH, and the Official Visitor Guidebook.

Responsibilities:

Account Management

• Manage client onboarding and ensure smooth integration with our services 
• Monitor and track client accounts to ensure timely renewals and identify upsell opportunities

Client Relationship Management

• Build and maintain strong, long-lasting client relationships through regular communications and exceptional service
• Address client inquiries, resolve issues, and provide ongoing support to ensure client satisfaction

Operations Support

• Ensure client contracts are processed in accordance with their specifications and deadlines
• Work closely with the operations team to facilitate successful client advertising programs

Qualifications:

• Proven experience in account management, client relationship management, or similar
• Marketing operations experience, preferably with a focus on B2B
• Familiarity with advertising and media industry trends
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Ability to multitask, be organized, detail detail-oriented, and flexible with day-to-day assignments
• Willingness to learn and grow with our company

Requirements:

• Must currently reside in Maui, Hawaii
• Bachelor’s degree in Business, Marketing, or a related field (preferred)
• Excellent computer skills
• Proficiency in CRM software and other sales and marketing tools

Compensation:

• $48,000-60,000 per year, Depending on Experience
• Opportunities for Bonus
• Paid Medical, Dental & Vision
• Paid vacation and paid sick leave
• 401(k) after 1 year of employment