Managed Care Provider Relations Manager jobs in Ohio

Overview
We are a leading homecare business (operating 20 years) with a mission to deliver high-quality, compassionate care to seniors, veterans and other individuals who need assistance with daily living activities. Our services are designed to enhance the quality of life for our clients, offering them the dignity, respect, and independence they deserve. We are dedicated to becoming the #1 senior care brand in Cincinnati and Northern KY.

We are seeking a dynamic and results-oriented Business Manager to lead our team and drive our business initiatives. The ideal candidate will possess strong leadership skills and a strategic mindset, with a proven track record in project management and business development. This role is crucial for overseeing operations, enhancing process improvements, and ensuring profitability while fostering a collaborative work environment.

Responsibilities:
Leadership and Management:

• Lead and inspire a team of caregivers, administrative, marketing and operational staff, and other employees to deliver high-quality care.
• Develop and implement strategies to achieve the company’s short-term and long-term goals, including revenue growth and service expansion.
• Foster a positive, collaborative, and client-centered workplace culture.

Operational Oversight:

• Manage daily operations to ensure efficient service delivery, compliance with state and federal regulations, and adherence to company policies.
• Monitor and manage budgets, financial performance, and resource allocation to optimize profitability and service quality.
• Implement and refine operational processes to improve efficiency, quality of care, and client satisfaction.

Business Development:

• Identify and pursue new business opportunities, partnerships, and strategic alliances to expand the company’s market presence.
• Oversee marketing and community outreach initiatives to build brand awareness and attract new clients.
• Engage with local healthcare providers, referral sources, and community organizations to promote the company’s services.

Client and Care Management:

• Ensure the highest standards of care are delivered consistently, addressing any client concerns or issues promptly.
• Oversee the recruitment, training, and ongoing development of caregivers, coordinators and support staff to maintain a skilled and motivated workforce.
• Regularly assess client needs and satisfaction, making adjustments to care plans as necessary.

Compliance and Quality Assurance:

• Ensure compliance with all relevant regulations, laws, and industry standards.
• Implement quality assurance programs to monitor and improve care delivery.
• Conduct regular audits and reviews to ensure adherence to best practices and regulatory requirements.

Qualifications:
Education: Bachelor’s degree in Business Administration, Healthcare Management, or a related field.

Experience:

• Minimum of 5 years of experience in a leadership role within business and/or the healthcare or homecare industry.
• Proven track record of managing a successful, growth-oriented business.
• Experience in budget management, financial analysis, and operational planning.

Skills:

• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Strategic thinking with the ability to implement actionable plans.
• Knowledge of local healthcare regulations and homecare industry standards.
• Proficiency in using management software and tools.

If you are passionate about driving business success through effective management practices, we encourage you to apply for this exciting opportunity as a Business Manager.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Budgeting: 1 year (Required)
• Leadership: 5 years (Required)
• Management: 5 years (Required)

Ability to Commute:

• Cincinnati, OH 45227 (Required)

Ability to Relocate:

• Cincinnati, OH 45227: Relocate before starting work (Required)

Work Location: In person