Job Summary:
We are seeking a detail-oriented Business Services Supervisor to oversee our digital printing, document production, and mailroom operations. The ideal candidate will have experience in Digital Printing, Internal Mailroom and External Courier Services.
Duties:
- Supervise and coordinate printing and mailroom staff to ensure efficient workflow
- Manage incoming and outgoing mail, packages, and shipments
- Utilize AS400 or similar systems for tracking and inventory control
- Oversee shipping and receiving processes
- Ensure compliance with OSHA regulations for a safe working environment
- Implement and maintain warehouse management systems
- Handle e-commerce shipments and distribution center operations
Qualifications:
- Previous experience in a supervisory role within a mailroom or logistics setting
- Proficiency with AS400 or similar software for inventory managementEssential Functions:
- Process mailings to Printer equipment for printing via use of computerized data bases.
- Ensure printing and the quality of printing and that mailing is completely processed.
- Ensure folding/inserting operations are maintained and that quality is also maintained.
- Provide electronic status reports to customers daily basis.
- Provide daily affidavits of mailings to customers.
- Provide other such reports as needed to customers informing them of ongoing status of mailing.
- Respond to customer inquiries either in person, phone, or email.
- Provide direction to staff as needed.
- Responsible for general organization of the facility.
- Look for cost saving initiatives and recommend process improvements.
- Cross train staff in all aspects of mail and production.
- Act as a backup to the Supervisor in all functions as needed.
- Printing internal and external print requests using Canon, Konica, Xerox, or other like equipment.
- Experience with mailing equipment such as Pitney Bowes or Neopost devices as used for folding inserting and processing mail.
Knowledge, Skills and Abilities:
- Minimum 3 years management experience.
- Excellent computer skills required.
- Ability to work with people from diverse backgrounds.
- Highly organized and detail oriented.
- Strong verbal, written and interpersonal skills.
- Able to lift 50lbs.
- Ability to assess and provide production improvements.
- To be able to provide cost effective methods for operational processes.
- Adaptability and flexibility to daily workloads and activities.
- Comfortability with change.
Qualifications:
Education:
High School Diploma
2 years college or technical school training in computer and/or business skills.
Experience:
3-5 years experience in Printing and Mailroom environment or equivalent setting.
This position offers the opportunity to lead a dedicated team in a fast-paced document production and mailroom environment. If you have a passion for logistics, business services management, we encourage you to apply.
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- 3D Printing: 3 years (Preferred)
- Shipping & receiving: 3 years (Required)
- Production management: 3 years (Required)
- courier: 3 years (Required)
Ability to Commute:
- Bronx, NY 10474 (Required)
Ability to Relocate:
- Bronx, NY 10474: Relocate before starting work (Required)
Work Location: In person