Line Producer - Web jobs in North Carolina

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.

GP Strategies Corporation has an immediate need for several Virtual Training Producers. These are part-time, remote positions and the hours can vary from week to week depending on the classes. We are seeking candidates that have the ability to support training sessions during regular business hours. We are also seeking candidates that have bilingual language skills.

Job Summary:

• The individual on the Virtual Classroom Team is responsible for providing technical coordination and support before and during the virtual classroom session.
• The producer shall be responsible for the operation of the virtual classroom technical platform to deliver classes according to the various delivery methods.
• The producer will produce VILT sessions including the following tasks:  manage interactive tools such as whiteboards, breakout rooms, and polls, answer learner questions, create and distribute links, troubleshoot issues, manage chat, advance slides, support facilitator with activities and instructions.

Qualifications

• Technical knowledge of WebEx, MS Teams, Zoom or similar Training platform that enables the delivery of virtual classroom courses
• Bilingual language skills
• Exceptional customer client service skills and a technical aptitude
• Ability to provide high quality operational and communication capabilities to enable seamless information transfer between Instructors, and service provider.
• Ability to provide support staff to provide technical support to any students joining the session one hour before a class session; and respond to all non-urgent items related to scheduled class sessions in less than 24 hours.

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

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