Library Assistant jobs in Kansas

28116BR Job Title : Library Assistant - ILL Lending Lead Department : Libraries-General Primary Campus : University of Kansas Lawrence Campus Job Description : 60% COORDINATES LENDING PROCESSING AND RETURNS MANAGEMENT & TROUBLESHOOTING.

• Coordinates, contributes, and serves as a resource in processing requests of KU materials in all formats, shipping to and receiving from other libraries (ILL Lending loans and copies) or local KU patrons (Document Delivery, TripSaver).
• Oversees scanning of materials for interlibrary loan requests based on established standards, assisting staff, students, and troubleshooting or referring problems.
• Provides day-to-day quality control, assuring requests and receipts are complete and free of damage or errors. Meets established benchmarks and maintains effective workflow.

Proactively identifies ways to improve service and / or efficiency in consultation with supervisor. Maintains effective communication lines and working relationships with staff across KU Libraries who page, scan, mail, and help other necessary functions, assisting these staff in proper use of Voyager, ILLiad, and other systems used in handling the different nature of ILL Lending loans processing.

• Follows established procedures for damaged material with the Preservation department and other KU libraries' staff to resolve any non-routine situations or problems as they arise, always in consultation with the supervisor.
• Administers process for overdue notices and billings for loans and copies, including verifying item's status, coordinating shelf-checks in branch locations, creating and updating system records (e.

g. Voyager Circulation, ILLiad). 20% STUDENT SUPERVISION AND WORKFLOW MANAGEMENT Hires, trains, supervises, and evaluates student employees in a variety of processes, including paging, scanning, receiving, sorting, etc.

• Coordinates and prepares student work assignments, maintains student work schedules, and ensures work is completed in students’ absence, notifying supervisor and other staff as priorities and schedules change.
• Provides training and technology assistance to student employees, troubleshooting or referring problems. Participates in departmental, Library, and University activities and responsibilities related to student assistants.
• Coordinates and provides support in a back-up role to team members in any New Request Fulfillment unit service based on volume and resources available.

20% SERVICE AND WORKFLOW MANAGEMENT, TEAMWORK AND SKILL DEVELOPMENT Manages, monitors daily activities, and troubleshoots shared and individual email account(s) for the Interlibrary Loan Lending account (illlend@ku.

edu). Provides exceptional customer service in response to requests or questions within area of primary responsibility and referring requests and questions as needed to appropriate personnel within the department.

• Documents all transactions in appropriate systems and contributes to effective departmental information management and communication.
• Attends and participates with staff in individual, unit or department meetings, team building activities, shares responsibility for effective functioning of meetings and a commitment to positive, solution-oriented problem solving.
• Actively participates and develops aptitude for technology and system efficiency and takes responsibility for the skills and knowledge needed to accomplish work.
• Performs other duties as assigned, based on continual assessment of departmental staffing needs and the needs of the library.

Req ID (Ex : 10567BR) : 28116BR Disclaimer : The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities.

Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses : Associate Vice Chancellor for Civil Rights and Title IX, civilrights@ku.

edu, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY. Work Schedule : Monday-Friday, 8am-5pm FLSA Status : Nonexempt Contact Information to Applicants : Tonia Morganmorgt@ku.

edu Required Qualifications : 1. High school diploma or GED2. Minimum of one year library or related experience Employee Class : U-Unclassified Professional Staff Advertised Salary Range : Minimum salary $33,000, final determination commensurate with experience FTE : 1.

0 Preferred Qualifications : 1. Recent relevant work experience in library acquisitions or resource sharing (interlibrary loan) as demonstrated in application materials.

2. Experience working successfully with detailed and complex procedures, prioritizing deadlines effectively, and navigating rapidly changing production oriented work environments as evidenced in application materials.

3. Experience providing high quality customer service, including strong interpersonal communication skills, both orally and in writing as demonstrated by application materials.

4. Experience working effectively and cooperatively as part of a team, as well as independently in a wide variety of tasks as evidenced in application materials.

Position Overview : This position is responsible for duties in the New Request Fulfillment (NRF) unit within the KU Libraries, Acquisitions and Resource Sharing department.

Currently staff in this unit are responsible for acquiring materials needed by library users in all formats and by a variety of methods including : purchase, subscription, standing order, license agreement, gift or exchange, approval plans, interlibrary loan and document delivery.

Staff in the NRF unit work in a high volume, fast paced, data-driven environment, focused on meeting immediate user needs.

This includes meeting various daily turnaround times and managing a high volume of interpersonal communication via email, IM, phone, and walk-in services.

Due to the physical handling of materials and regularly shifting priorities of the unit, staff are expected to work a regular schedule that is primarily onsite.

This position reports to the Library Manager for NRF Reg / Temp : Regular Application Review Begins : 17-Jun-2024 Anticipated Start Date : 15-Jul-2024 Additional Candidate Instruction : A complete online application includes : 1.

Cover letter addressing how you meet the required and preferred qualifications.2. Resume.3. Contact information for three professional references (including at least one previous or current supervisor).

An online application must be completed to be considered for this position. Application review begins Monday, June 17, 2024.

For consideration apply by Sunday, June 16, 2024. Job Family : Library Services-KUL Work Location Assignment : On-Site

Last updated : 2024-06-07