IT Vendor Management Analyst is responsible for the day-to-day administration of technology vendor relationships and serves as the organization's point of contact to ensure smooth performance of operations. Assists vendor selection by reviewing and evaluating requests for proposals and contracts. Being an IT Vendor Management Analyst monitors compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met. Develops dashboards, reports, and presentations to track vendor performance. Additionally, IT Vendor Management Analyst proactively identifies areas where performance is at risk and collaborates with vendors to establish service quality mitigation strategies. Appropriately escalates vendor product and service issues. Typically requires a bachelor's degree. Typically reports to a manager. The IT Vendor Management Analyst work is closely managed. Works on projects/matters of limited complexity in a support role. To be an IT Vendor Management Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.
Job Title: Vendor Relationship Management Analyst
Duration: 6 month W2 contract with possible extensions to 18-24 months
Pay Rate: $30-35/hr
Location: Canonsburg, PA (Pittsburg Metro Area)
Job Description:
Responsibilities in performing vendor due diligence and ongoing monitoring include but are not limited to:
• Ensure/support enterprise-wide needs for due diligence, risk assessment and continuous vendor monitoring are being accomplished, defined by the Vendor Management Program.
• Gather relevant business, process, and system information; validate risks and controls; prepare accurate, complete, clear, and timely risk assessment supporting evidence that reflects an ability to identify risks and independently assess the design and operating effectiveness of internal controls present for the services offered.
• Execute due diligence procedures, perform quality analysis, obtain sufficient due diligence evidence, and conclude on the adequacy and effectiveness of the system of internal controls for assigned Third Party Provider/Vendor; Confirm third party provider/vendor has sufficient governance control to ensure compliance with applicable laws, regulations, policies, and procedures; and evaluate the reasonableness of the third party provider/vendor's financial data.
• Properly complete data entry to ensure goals and metrics for measuring and managing vendor risks are reported and escalated as defined by the Vendor Management Program
• Communicate and collaborate effectively with business unit management and the VRM team. Communicate in a professional, clear, and concise manner (both written and in-person) and effectively listen to others.
• Complete assigned tasks within budget and on time while minimizing the amount of non-work-related activities during work hours.
• Cooperate with and assist, when requested, internal and external auditors.
• Develop skills in the use of VRM guidelines, procedures, database and other data systems relevant to the job.
• Perform additional responsibilities as necessary
Qualifications:
• Required Minimum Years of Experience: 1-3 years
• Ability to work within a fast-paced, deadline-oriented environment with minimal supervision; must be well organized with a high attention to detail and accuracy
• Must have strong organization skills and attention to detail
• Ability to process information efficiently and produce a high-quality work product quickly in a fast-paced environment
• Ability to read and comprehend instructions, policies, and procedures
• Experience on Salesforce development involving Apex classes, Apex triggers, and SOQL queries with deep understanding and hands-on experience on Salesforce limits and test class coverage.
• Lightning web and aura components.
• Experience on Salesforce CPQ package configuration and customizations around it.
• Experience in configuring Salesforce automation with Platform event and Flows.
• Intensive hands-on experience in Salesforce security model.
• Experience in development of web services and enterprise application integrations with Salesforce.
• Experience in code versioning and deployment tools such as VSCode, Salesforce CLI, Git, Ant.
• Demonstrated ability to thrive in a team environment that operates under the self-organizing principles of Agile.
• Understanding of, and the ability to put into practice, development, and quality standards for software development.
• Solid analytical and problem-solving skills
• Excellent communication skills, able to present ideas and recommendations. • Experience in building large-scale commercial applications in the high-tech industry.
• Experience with global environments and working across many teams and cultures.
• Willing to learn and apply new skills, processes, and technologies.