INFORMATION TECHNOLOGY GENERALIST performs overall information systems planning, implementation, and administration in a variety of IT functional areas. Collaborates with end users to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Being an INFORMATION TECHNOLOGY GENERALIST analyzes business needs and contributes to the selection of IT hardware and software to support internal business processes. Maintains detailed documentation of methodologies, processes, and specifications of an organization's IT systems and assists with the planning and scheduling of IT initiatives. Additionally, INFORMATION TECHNOLOGY GENERALIST installs and configures an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance. Implements basic security measures to protect systems, networks, and data and ensures backup strategies and recovery plans are up to date. Requires a bachelor's degree. Typically reports to a manager. The INFORMATION TECHNOLOGY GENERALIST occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an INFORMATION TECHNOLOGY GENERALIST typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Company Description
Technology Plus is a family-owned and operated technology services provider that has been serving the Louisville area since 1995. We offer a wide range of services and products, specializing in IT Services as a Managed Service Provider. Our mission is to provide high-tech solutions with easy-to-understand technicians and exceptional customer service.
Role Description
This is a full-time on-site role as an Information Technology Specialist at Technology Plus in Louisville, KY. The Information Technology Specialist will be responsible for network administration, troubleshooting, network security, and providing customer service. Daily tasks may include network maintenance, system upgrades, troubleshooting hardware and software issues, ensuring network security, and assisting customers with technology-related inquiries.
Qualifications