Hotel Resident Manager jobs in the United States

Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

B
Resident Hotel General Manager
  • Best Western Hotel Jobs
  • Estes Park, CO FULL_TIME
  • Best Western PLUS Silver Saddle Inn is seeking diverse candidates for the position of Resident General Manager.

     

    To be considered for this position, applicants should submit application, resume, and cover letter. This position is open until filled.

     

    The position is under the direction of the ownership and performs executive level administrative and professional work in planning, organizing, coordinating, and managing the operations and functions of the property.

     

     

    EXAMPLES OF ESSENTIAL DUTIES AND RESPONSIBLILTIES

     

    The below list is intended to be illustrative of the responsibilities of the position and not all encompassing. The ownership may change these duties at any time.

     

    • Be a model and example for maintaining a friendly, attentive, and service oriented demeanor in all interactions with guests and hotel staff.
    • Keep open communication between leaders within the hotel staff and work to develop a high-quality staff that is aligned with the high level of guest service that is expected.
    • Oversee the operations functions of the hotel, as per Organizational chart.
    • Hold regular briefings and meetings with all staff.
    • Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures, and service standards.
    • Lead all key property issues including capital projects, customer, and refurbishment.
    • Accurately manage financials, P&L, and scheduling to maintain profitability.
    • Ensure compliance with local and state requirements for licensing, permits and sales tax.
    • Maintain security and safety systems within the property and ensure that proper inspections and maintenance are attended to.
    • Drive property-wide improvements within staff training and development, to ensure top quality guest services and drive consistent guest returns. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
    • Communicate ideas, development goals, and tasks to team members effectively and maintain timely follow up to delegated tasks.
    • Able to keep a proactive view of issues within the property and be attentive in arriving at a solution before the disruption of the hotel functions occurs.
    • Analysis assessment of data and information from multiple sources to arrive at solutions that will be beneficial to the business.
    • Receiving concerns and issues from the hotel guests and staff in an attentive professionally focused manner.
    • Supervises departmental personnel directly or through subordinate supervisors as well as hires, rewards, disciplines, promotes and terminates staff employees.
    • Performs other related work as required or assigned.

     

     

    MINIMUM AND PERFERRED QUALIFICATIONS

     

    • At least four years’ General Manager experience in a 60 unit hotel, Best Western experience preferred.
    • College degree, preferably in hotel management or similar major.
    • Four years of supervisory experience and strong management skills of large teams.
    • Developed time management skills.
    • Ability to effectively delegate tasks to the most qualified staff members.
    • Ability to produce financial results in line with budgeted objectives.

     

    KNOWLEDGE, SKILLS AND ABILITES

     

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.  

    • Working knowledge of computers, including software such as Microsoft Office.
    • Must be an exceptional planner and can motivate within all departments.
    • Must be a self-starter with emphasis placed on guest comfort and guest experience.
    • Ability to effectively communicate verbally and in writing and follow oral and written instructions.
    • Ability to develop and maintain accurate records and reports when necessary.
    • Must be able to respond to emergency situations as needed both within and outside of standard working hours.
    • Must be able to work a variable work schedule including weekends and holidays.

     

    BENEFITS

    • One-bedroom apartment provided.
    • Annual review
    • Paid vacation time, November – April.
    • Professional development assistance
    • Bonus Pay

     

     

    Application, resume, and cover letter may be mailed to:

    Best Western PLUS Silver Saddle Inn

    1260 Big Thompson Avenue

    Estes Park, CO 80517

     

    Or emailed to:

    info@estesresort.com

                                           

     

  • Just Posted

H
Hotel - Assistant General Manager
  • Hotel - Assistant General Manager
  • Elsinore, CA FULL_TIME
  • Assistant General Manager Functions include: * Assign duties to staff and observe performance to ensure adherence to hotel policies, brand requirements and established operating procedures * Provide a...
  • 1 Month Ago

R
Hotel Resident Manager
  • Regency Inn
  • West Springfield, MA FULL_TIME
  • The Soon to Open Regency Inn &Suites is seeking a professional who enjoys the hospitality industry to take on the role of Resident Manager! The Resident Manager will oversee the daily operations of th...
  • 17 Days Ago

H
General Manager
  • Hotel General Manager
  • Township of Deptford, NJ FULL_TIME
  • GENERAL MANAGER (Hospitality) Come join us at our property and lead our exciting team! We are looking for a former Assistant General Manager who is ready to take their career to the next level! As a H...
  • Just Posted

H
Hotel General Manager
  • hotel
  • Troy, MI FULL_TIME
  • Hotel Manager Duties:- Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, and food and beverage services- Develop and implement strategies to maximize revenue an...
  • 16 Days Ago

R
City Manager - Detroit, USA
  • Resident Advisor
  • Detroit, MI FULL_TIME
  • Founded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem. The site's audience of over 6 million month...
  • 1 Month Ago

U
Groundskeeper
  • Unified Residential Management
  • Columbus, OH
  • At Unified Residential Management, we're not just managing properties - we're creating homes and building communities. A...
  • 10/31/2024 12:00:00 AM

U
Maintenance Technician
  • Unified Residential Management
  • Columbus, OH
  • At Unified Residential Management, we're not just managing properties - we're creating homes and building communities. A...
  • 10/31/2024 12:00:00 AM

C
Leasing Specialist
  • Campus Apartments
  • Columbus, OH
  • Overview: Enthusiastic, outgoing leasing professional wanted! The Campus team is filled with passionate and enthusiastic...
  • 10/30/2024 12:00:00 AM

S
Residential Sales Representative
  • SPECTRUM
  • Columbus, OH
  • JOB SUMMARY Connect people and communities by offering best-in-class telecommunication services through door-to-door sol...
  • 10/30/2024 12:00:00 AM

5
Leasing Consultant - Level 4
  • 5812 Investment Group
  • Columbus, OH
  • Apply Job Type Full-time Description Position Overview: Are you a Top Gun Leasing Consultant? We're looking for you! Ear...
  • 10/30/2024 12:00:00 AM

T
Maintenance Technician II
  • Trilogy Residential Management
  • Columbus, OH
  • At Trilogy Residential Management we know success happens with great people. That's why we invest in our team members to...
  • 10/29/2024 12:00:00 AM

C
Property Manager (Student Housing)
  • Coastal Ridge Real Estate
  • Columbus, OH
  • What You'll Do: As a Property Manager, you'll oversee the property's operations to ensure that exceptional service is de...
  • 10/28/2024 12:00:00 AM

U
Leasing Agent
  • Unified Residential Management
  • Columbus, OH
  • About Us Unified Residential Management is at the forefront of luxury apartment living. We're seeking an enthusiastic an...
  • 10/27/2024 12:00:00 AM

Income Estimation for Hotel Resident Manager jobs
$63,903 to $119,375

Career Path for Hotel Resident Manager