Hotel Manager manages all aspects of the hotel property including operations, staffing, and customer satisfaction. Responsible for maximizing operational efficiency and profitability. Being a Hotel Manager monitors all operating costs, budgets, and forecasts. Oversees property maintenance and appearances. Additionally, Hotel Manager may require a bachelor's degree. Typically reports to top management. The Hotel Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Hotel Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Assistant General Manager
Functions include:
* Assign duties to staff and observe performance to ensure adherence to hotel policies, brand requirements and established operating procedures
* Provide all training, including safety training to staff
* Maintain accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservation cards, and credit cards
* Assist General Manager in leading team of staff members in development and implementation of hotel-wide strategies
* Ensure adherence to hotel brand and franchise policies and established operating procedures while meeting or exceeding guest expectations by providing a safe, secure, & quality experience
* Ensure property hiring practices comply with all state and federal requirements
* Correspond with group and travel agents to handle special requests for rooms and rates
* Assist with sales and marketing efforts as directed
* Provide complete staff and operational support in the absence of General Manager
* Respond quickly and professionally to guest complaints and employee issues
* Supervises front desk staff and assists with daily functions
* Answers inquiries pertaining to hotel policies & services
* Conduct monthly department meetings to review new procedures
* Ensures adherence to hotel brand and franchise policies and established operating procedures
* Ensures property hiring practices comply with all state and federal requirements
* Ability to multi-task and prioritize assignments
* Perform functions of General Manager in General Manager's absence
* All other duties as assigned
Job Type: Full-time
Pay Rate - $20 DOE (Depends on Experience)
Required education:
Background Check Required & Must be over age of 21
Job Type: Full-time
Pay: $41,600.00 - $52,000.00 per year
Schedule:
Work Location: In person